Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,829 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used this service as a transfer from airport for several times and got completely satisfied Thank you.”

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Posted 2 weeks ago

“The transfer from the hotel to the airport was on schedule. Driver was polite and helpful with the luggage.”

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Posted 2 weeks ago

“Our airport-to-hotel transfer was wonderful. The driver waited at arrivals, smiled, handled our heavy bags, and navigated efficiently to our hotel. The car was clean with ample space. A world away from typical taxi stress—highly recommended!”

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Posted 2 weeks ago

“Everything went as expected. The driver arrived on time, the car was clean, and we got to the airport without any issues.”

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Posted 2 weeks ago

“Used GetTransfer during our vacation. The car was okay, the driver was quiet but professional. We arrived on time.”

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Posted 2 weeks ago

“Everything went as expected. The driver arrived on time, the car was clean, and we got to the airport without any issues.”

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Posted 2 weeks ago

“The app is intuitive and shows all trip details up front. However, the commission is quite high and the 30-day payout cycle can strain finances—drivers often wait long for earnings. Some payouts are split, which feels like the platform is earning interest off our work. Still, if you manage finances carefully, it’s a useful marketplace.”

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Posted 2 weeks ago

“I want to say a special thank you to the Mercedes-Benz driver for his work, he helped me a lot, waited as long as necessary, very polite and responsive. I am very grateful to him.”

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Posted 2 weeks ago

“Good experience overall. The price was better than what the hotel offered for a transfer.”

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Posted 2 weeks ago

“Booked a transfer from Istanbul airport to the hotel and back. The trip is flawless. The driver is very punctual, polite, ready to provide any assistance in the trip. We highly recommend the service, thank the driver for the trip.”

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Posted 2 weeks ago

“Grazie per la gentilezza e la puntualità.”

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Posted 2 weeks ago

“Service is great! The drivers are very polite and careful! Thank you very much.”

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Posted 2 weeks ago

“Thank you for your attentive attitude. The car was on time despite the delay of our flight. The driver is very respectful and polite. We recommend.”

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Posted 2 weeks ago

“Easy to book and got matched with a decent ride. It wasn’t luxury, but it did the job well.”

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Posted 3 weeks ago

“My trip was canceled by the conductor while I was on the flight. I received an email with a new offer, which I obviously didn't respond to right away because I was on the plane. When I saw that the conductor hadn't arrived and went to read the messages, I saw the offer, which they said was no longer valid because too much time had passed (about 1 hour). It's been two months, and I still haven't received the €112.8 refund. They're not serious! In fact, they're dishonest!”

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Posted 3 weeks ago

“Many drivers have reported delayed payments or withheld earnings. Some mention needing to complete extra rides to unlock prior payments, with long waits of 30+ days. These practices are frustrating, even if rare; transparency and faster payments would greatly improve trust.”

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Posted 3 weeks ago

“We used GetTransfer twice—from hotel to airport and back. Both rides were flawlessly on time. The cars were comfortable and clean, drivers polite and supportive, even when our flight was slightly delayed. Booking through the platform saved us a lot of stress. Perfect for round-trip airport transfers!”

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Posted 3 weeks ago

“Communication with passengers is usually smooth. The app shows enough info to avoid surprises.”

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Posted 3 weeks ago

“GetTransfer is the best choice for transfer. The driver arrived on time, the trip was safe and comfortable. All taxes and tips are included in the price”

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Posted 3 weeks ago

“Excellent service! The driver waited for free, helped with luggage. The ride from the airport to the hotel was quick and convenient.”

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Posted 3 weeks ago

Gettransfer is rated 4.3 based on 3,829 reviews