Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,836 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and got matched with a decent ride. It wasn’t luxury, but it did the job well.”

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Posted 2 months ago

“My trip was canceled by the conductor while I was on the flight. I received an email with a new offer, which I obviously didn't respond to right away because I was on the plane. When I saw that the conductor hadn't arrived and went to read the messages, I saw the offer, which they said was no longer valid because too much time had passed (about 1 hour). It's been two months, and I still haven't received the €112.8 refund. They're not serious! In fact, they're dishonest!”

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Posted 2 months ago

“Many drivers have reported delayed payments or withheld earnings. Some mention needing to complete extra rides to unlock prior payments, with long waits of 30+ days. These practices are frustrating, even if rare; transparency and faster payments would greatly improve trust.”

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Posted 2 months ago

“We used GetTransfer twice—from hotel to airport and back. Both rides were flawlessly on time. The cars were comfortable and clean, drivers polite and supportive, even when our flight was slightly delayed. Booking through the platform saved us a lot of stress. Perfect for round-trip airport transfers!”

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Posted 2 months ago

“Communication with passengers is usually smooth. The app shows enough info to avoid surprises.”

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Posted 2 months ago

“GetTransfer is the best choice for transfer. The driver arrived on time, the trip was safe and comfortable. All taxes and tips are included in the price”

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Posted 2 months ago

“Excellent service! The driver waited for free, helped with luggage. The ride from the airport to the hotel was quick and convenient.”

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Posted 2 months ago

“Used GetTransfer and chose a Comfort car for the trip from the airport. The driver was polite and professional, everything went perfectly”

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Posted 2 months ago

“Chose Economy class for the trip with GetTransfer. The car was clean, the driver was professional. The whole trip was comfortable and safe.”

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Posted 2 months ago

“I drive part-time, and GetTransfer helps me find airport runs when I have availability. I don’t accept every offer, but some transfers are worth it—especially during tourist season. The app shows enough info to plan ahead. Payouts take time, but they come.”

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Posted 2 months ago

“It works well if you manage your expectations. Some rides are profitable, others break even.”

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Posted 2 months ago

“Sometimes there's a delay in payouts, but the system is transparent. You know what you’re signing up for.”

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Posted 2 months ago

“Good experience overall. The price was better than what the hotel offered for a transfer.”

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Posted 2 months ago

“Smooth and reliable service. Booking was simple, and the ride was comfortable. Will consider using again”

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Posted 2 months ago

“I like that I can see the details of each job and choose which ones to accept. It gives me control.”

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Posted 2 months ago

“Istanbul traffic can be a nightmare, so I booked GetTransfer to avoid last-minute taxis. Our driver found the hotel easily and navigated traffic well. The vehicle wasn’t new, but it was tidy and had enough space for our bags. Would use again.”

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Posted 2 months ago

“The platform helps me get extra rides when I have free time. Not perfect, but better than nothing.”

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Posted 2 months ago

“Our pick-up from Kefalonia was excellent: Dimitris was on time, polite, helpful with luggage, and drove carefully in a spotless vehicle. He made the journey pleasant and dependable. Highly recommend for hotel-to-airport transfers!”

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Posted 2 months ago

“A practical solution when taxis are overpriced or unavailable. Worked fine for my airport trip.”

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Posted 2 months ago

“We booked a transfer from our hotel in central Barcelona to El Prat Airport. The driver arrived 10 minutes early, helped with the bags, and the car had good AC—essential in July! The ride was smooth, and we got there in time. No stress, no surprises”

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Posted 2 months ago

Gettransfer is rated 4.3 based on 3,836 reviews