Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,830 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,830 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used it twice — once for a business meeting in Munich, once for a family trip in Croatia. What I like is you can choose the vibe: professional and quiet one day, spacious and family-friendly the next. That flexibility really works”

Helpful Report

Posted 2 months ago

“At first I was confused why the car wasn’t branded or marked — then realized it’s a driver’s own vehicle, not a company fleet. That actually made it feel more premium. Just don’t expect stickers or uniforms like with taxis.”

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Posted 2 months ago

“I like that you can filter by car type. We needed an SUV for the mountain roads in Slovenia and picked one with snow tires listed. The driver clearly knew what he was doing on those curves. Felt very safe and well-prepared.”

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Posted 2 months ago

“Booked a luxury transfer as a surprise for my partner’s birthday — chose a BMW 7 series from the offers. The driver was dressed sharp, played our favorite music, and even had snacks in the car. It felt very custom and personal, not just a ride from A to B.”

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Posted 2 months ago

“It’s more of a pre-booked ride service than on-demand transport. The driver owns the car, and in our case, it was in really nice condition. You can tell it’s their personal vehicle, not a fleet car. Definitely felt more ‘private driver’ than taxi.”

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Posted 2 months ago

“We were flying into a smaller airport in Portugal and needed a transfer to a remote village. GetTransfer was one of the few services where we could actually find someone willing to do that route. It took a bit of time to get offers, but once we confirmed, everything went great.”

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Posted 2 months ago

“What I liked was the transparency — you can see what car you’re booking, read driver reviews, and there’s no last-minute pricing tricks. I needed a quiet, non-smoking car and got exactly that. It’s a good alternative to traditional car hire when you want comfort.”

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Posted 2 months ago

“We were 6 people with lots of bags, so I posted a request for a large van. Got several offers and picked one with the best price and reviews. The driver showed up in a clean Mercedes V-Class, helped load everything, and was super professional.”

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Posted 2 months ago

“Used the service to get from Rome Fiumicino to a small countryside B&B. Regular taxis didn’t want to go that far, but on GetTransfer I got a few offers within an hour. Chose a Volvo with good reviews. Driver was friendly and knew the area well.”

Helpful Report

Posted 2 months ago

“It’s not Uber or a taxi app — it’s more like a booking platform where drivers send you offers. I didn’t realize that at first, but once I got the hang of it, it was actually great. You can pick by price or car type. I chose a cheaper hybrid and the driver was super polite.”

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Posted 2 months ago

“We used GetTransfer for a ride from Nice Airport to our villa. Wanted a nicer car for the occasion, so picked a Mercedes E-class offered by a local driver. He showed up in a suit and was really professional. More like a private car hire than a taxi — and that’s exactly what we wanted.”

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Posted 2 months ago

“Booked a transfer from Geneva to Chamonix with skis and luggage. Several offers came in, and we picked one with a 4x4 and roof box. The driver messaged to confirm everything the day before. Super smooth ride and way more convenient than dealing with shuttles or rental cars.”

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Posted 2 months ago

“I liked the concept — you post a request and then get offers from different drivers. I needed a spacious car with a lot of trunk space for my bike bag, and it was great to actually choose a vehicle that fit. The process is a bit different from regular taxi apps, but it worked well.”

Helpful Report

Posted 2 months ago

“Used them for a pickup in Dubai after a 14-hour flight. Car was cool (literally and figuratively), driver offered us water bottles, and was really polite. We had a short wait outside the terminal, but overall, a very smooth ride. Would definitely use again.”

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Posted 2 months ago

“Honestly, it just worked. Nothing fancy, but I didn’t have to worry about finding a cab or dealing with exchange rates. Driver met me with a sign, drove carefully, and got me to my hotel in Paris without stress. That’s all I wanted.”

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Posted 2 months ago

“Superb app functionality—everything was clear and precise.”

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Posted 2 months ago

“Got picked up in Lisbon and dropped off at a countryside Airbnb about an hour away. The driver was super friendly, helped with bags, and spoke great English. Only knocked off a star because the van was a bit older than expected, but nothing major”

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Posted 2 months ago

“Smooth transfer from airport to hotel, exactly what I wanted.”

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Posted 2 months ago

“We booked a transfer from Malaga airport to a small town 2 hours away. There weren’t many options but GetTransfer had a few decent offers. The driver was professional and didn’t mind a quick stop we asked for on the way. Just wish the app had a bit more real-time tracking.”

Helpful Report

Posted 2 months ago

“I was traveling solo in Prague and didn’t feel like negotiating with taxi drivers at midnight. Booking online was quick, the confirmation came fast, and the driver was easy to find. Very relaxed and safe experience, would recommend for solo travelers.”

Helpful Report

Posted 2 months ago

Gettransfer is rated 4.3 based on 3,830 reviews