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Gigi Pip Reviews

4.1 Rating 316 Reviews
76 %
of reviewers recommend Gigi Pip
Company Reviews Product Reviews
6,894
 Metrics
4.1
Based on 316 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Gigi Pip Reviews

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Anonymous
Verified Reviewer
“No shipping after weeks and no answer to any messages and no refund! Unprofessionals and obviously unhonnest! Don’t spend any money there! RUN!”
Helpful Report
Posted 5 months ago
Lynsey Har****
Verified Buyer
“Customer service is awful”
Helpful Report
Posted 5 months ago
A Sad Cust****
Verified Reviewer
“I ordered two Billie Tall Hats and they never arrived. I only realized that something went wrong when I got an email from Gigi Pip asking me to review the hats that I never received. I really wanted the BLACK Billie Hat and I was so disappointed when I was told there are no more to replace the one I already purchased (in size 59), but I can select another hat, I was told yesterday. I tried to accept that fact that I would not get the Black Billie Hat that I wanted, and did as suggested, and selected another hat and let them know the one I wanted yesterday. Gigi Pip seemed to ignore my request after I made my selection. Then I sent a message today about the new hat they said I could have sent and also asked them to send the package where would need to sign for it to make sure I get it, and without communicating with me at all, they simply sent me a PARTIAL refund on the Black Billie hat that I never received. I have purchased hats from Gigi Pip in the past and have not had a problem receiving them. But this experience makes me not want to every purchase from them again. From looking at other reviews, it seems there IS a problem with their shipping department and when things go wrong, Gigi Pip does what is best for THEM and not the CUSTOMER. I paid extra to make sure my two hats were sent, but I still have nothing! So sad.”
Helpful Report
Posted 7 months ago
Angie She****
Verified Buyer
“I did not receive a beanie”
Helpful Report
Posted 1 year ago
We're so sorry to hear you haven't received your beanie! Please reach out to our team + we will absolutely get you taken care of! xx
Posted 1 year ago
Miriam Cama****
Verified Buyer
“I haven’t received my hat”
Helpful Report
Posted 2 years ago
Hey there! Thanks so much for reaching out! I just looked into this for you + it looks like we don't have a hat order for you! You've just ordered two bands! If you want to reach out to our team we are more than happy to help with this + get you taken care of! xx
Posted 2 years ago
Miss Jillian Cro****
Verified Buyer
“Child's hat sold to adults. Staff will try to tell you it's just a label mistake. Not so!!! This hat is visibly smaller than my other one of the same style.”
Helpful Report
Posted 2 years ago
Linda D****
Verified Buyer
“I have not received my item. Please advise where is my item. Thank you”
Helpful Report
Posted 4 years ago
Chicca****
Verified Buyer
“I haven’t received anything yet it’s been more than 2 wks my package hasn’t been delivered”
Helpful Report
Posted 4 years ago
Stephanie Jackson Ta****
Verified Buyer
“I have not received my hat that you ship nov 24 you used priority mail than ups”
Helpful Report
Posted 4 years ago
Gigi Pip is rated 4.1 based on 316 reviews
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