Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.12

4.1 Rating 595 Reviews

75 %

of reviewers recommend Gigi Pip

4.1

Based on 595 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not receive my 2 hats!!!”

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Posted 1 year ago

“Never received my order nor can I even get somebody to answer me”

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Posted 1 year ago

“I never Got my order, the website said 3-6 days USA/Canada shipping, I ordered on the 6th, it was a Valentines gift, today is 17th and it still hasn’t left Los Angeles (based on tracking), to make things worse I have now moved out of the apartment ( the address I used)… money spent, Val’s over, gift not received.”

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Posted 1 year ago

“I have NOT received my order. It was shipped February 5th.”

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Posted 1 year ago

“Hat delivered two weeks late and the box was crushed and hat unwearable. Very disappointed!”

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Posted 1 year ago

“Never received my hat and I contacted the company and I got an email back basically telling me sorry it got lost in the mail. They did nothing to help me resolve this which is so unacceptable. I was shocked at their response. Never buy from this company. Horrible service. They should be shut down. Sickens me. I have no hat they have my money.”

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Posted 1 year ago

“I ordered a hat on Jan 21 and it has not arrived despite the fact that I paid for expedited shipping. After a text on Jan 29 that said I would get a new tracking number once the hat shipped, I have received no other infomation about my order. (Today is Feb 4.) This is extremely unsatisfactory.”

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Posted 1 year ago

“Receive my hat , wrong size was shipped . Tried emitting twice - no response. Went online , had to speak with AI - no help . Still can’t a refund or exchange for correct size after a week of emails.”

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Posted 1 year ago

“Still waiting for my order to arrive…. It’s been almost 10 days on the way.. are they walking with it?”

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Posted 1 year ago

“Haven't received my order yet!!!”

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Posted 1 year ago

“I bought as a xmas gift , the delivery was supposed to.on xmas eve , came day after xmas.”

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Posted 1 year ago

“Horrible customer service. i never received my order and there is no one to help me.”

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Posted 1 year ago

“Im very disappointed that I paid for a rush delivery before Christmas and I’m just receiving my order today.. I’ve emailed you twice and no response as to at least refunding shipping since no one ever told me there would be some sort of delay.,”

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Posted 1 year ago

“I love nothing about this company at this point. I am still waiting on someone to contact me regarding my recent purchase. The hat does not fit and I want to know what my options are. I would like to speak to a live person. Order# 15399089-250. My contact number is 817-999-4794. Marcelle”

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Posted 1 year ago

“Purchased 2-3 day shipping for a hat I ordered on December 15 for a going away present. I should have received the hat no later than December 19. The package was delivered on December 30 and notes on tracking said “an individual picked up the package on December 30”. I traveled out of state last week and did not return until Monday evening, December 30. I did not pick up the package nor was there a package on my door step. I had to end up purchasing a different hat for the going away lunch. I would like the total amount of charges refunded asap. Thank you.”

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Posted 1 year ago

“The worst customer service. They don’t answer the phone, call back from voicemails, reply to emails & it takes days for them to answer a text. This company used to be fantastic. I don’t know what has changed.”

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Posted 1 year ago

“Well, I wish I could give a review, but my hat never showed up, and I reached out to customer service via your “contact us” link and never got a response. Maybe this review will afford me a response.”

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Posted 1 year ago

“My first shopping experience has gone all kinds of wrong. First I was sent the wrong hat and it took a couple emails to get them to help and send the correct hat, then when it arrived it did not fit despite following the measurement guidelines. I have now emailed several times to get it exchanged and it has taken so long they do not have the correct size in stock. Now they are just not responding since I asked for a refund. Very disappointing all around and I won’t be buying more hats, even though I had a few picked out. Their customer service is really awful and fulfillment clearly has just as many issues. I don’t want to have to go through all this again.”

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Posted 1 year ago

“Never received order and was not able to get a response from the company.”

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Posted 1 year ago

“Never received item and unable to make contact with customer service after several attempts”

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Posted 1 year ago

Gigi Pip is rated 4.1 based on 595 reviews