Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.12

4.1 Rating 681 Reviews

75 %

of reviewers recommend Gigi Pip

4.1

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

Write Your review

Tell us how Gigi Pip made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a hat on Jan 21 and it has not arrived despite the fact that I paid for expedited shipping. After a text on Jan 29 that said I would get a new tracking number once the hat shipped, I have received no other infomation about my order. (Today is Feb 4.) This is extremely unsatisfactory.”

Helpful Report

Posted 1 year ago

“Receive my hat , wrong size was shipped . Tried emitting twice - no response. Went online , had to speak with AI - no help . Still can’t a refund or exchange for correct size after a week of emails.”

Helpful Report

Posted 1 year ago

“Still waiting for my order to arrive…. It’s been almost 10 days on the way.. are they walking with it?”

Helpful Report

Posted 1 year ago

“Haven't received my order yet!!!”

Helpful Report

Posted 1 year ago

“I bought as a xmas gift , the delivery was supposed to.on xmas eve , came day after xmas.”

Helpful Report

Posted 1 year ago

“Horrible customer service. i never received my order and there is no one to help me.”

Helpful Report

Posted 1 year ago

“Im very disappointed that I paid for a rush delivery before Christmas and I’m just receiving my order today.. I’ve emailed you twice and no response as to at least refunding shipping since no one ever told me there would be some sort of delay.,”

Helpful Report

Posted 1 year ago

“I love nothing about this company at this point. I am still waiting on someone to contact me regarding my recent purchase. The hat does not fit and I want to know what my options are. I would like to speak to a live person. Order# 15399089-250. My contact number is 817-999-4794. Marcelle”

Helpful Report

Posted 1 year ago

“Purchased 2-3 day shipping for a hat I ordered on December 15 for a going away present. I should have received the hat no later than December 19. The package was delivered on December 30 and notes on tracking said “an individual picked up the package on December 30”. I traveled out of state last week and did not return until Monday evening, December 30. I did not pick up the package nor was there a package on my door step. I had to end up purchasing a different hat for the going away lunch. I would like the total amount of charges refunded asap. Thank you.”

Helpful Report

Posted 1 year ago

“The worst customer service. They don’t answer the phone, call back from voicemails, reply to emails & it takes days for them to answer a text. This company used to be fantastic. I don’t know what has changed.”

Helpful Report

Posted 1 year ago

“Well, I wish I could give a review, but my hat never showed up, and I reached out to customer service via your “contact us” link and never got a response. Maybe this review will afford me a response.”

Helpful Report

Posted 1 year ago

“My first shopping experience has gone all kinds of wrong. First I was sent the wrong hat and it took a couple emails to get them to help and send the correct hat, then when it arrived it did not fit despite following the measurement guidelines. I have now emailed several times to get it exchanged and it has taken so long they do not have the correct size in stock. Now they are just not responding since I asked for a refund. Very disappointing all around and I won’t be buying more hats, even though I had a few picked out. Their customer service is really awful and fulfillment clearly has just as many issues. I don’t want to have to go through all this again.”

Helpful Report

Posted 1 year ago

“Never received order and was not able to get a response from the company.”

Helpful Report

Posted 1 year ago

“Never received item and unable to make contact with customer service after several attempts”

Helpful Report

Posted 1 year ago

“The sizing is totally wrong. I ordered a size S/M . I am extremely disappointed.”

Helpful Report

Posted 1 year ago

“Ordered nearly 2 weeks ago and still haven’t received, tracking shows it’s been sitting at the same postal location for 9 days but customer service wasn’t helpful.”

Helpful Report

Posted 1 year ago

“I order that November 23 I didn’t get it yet. They keep saying delivered, but they didn’t deliver. I need it for a special occasion. It’s over and then wait now. I don’t want it. I want my money back that’s it. I’m not happy at all.”

Helpful Report

Posted 1 year ago

“I have been trying to get in touch with Gigi Pop for over a week via email, text, and calling, and no one responds. I simply want to apply a promo code to an exchange, and I am so disappointed that despite much effort, no one is helping.”

Helpful Report

Posted 1 year ago

“They didn’t ship my order, they didn’t answer any of my messages and they didn’t refund me. This is not just unprofessional, this is also unhonnest. Don’t buy anything to them.”

Helpful Report

Posted 1 year ago

“No shipping after weeks and no answer to any messages and no refund! Unprofessionals and obviously unhonnest! Don’t spend any money there! RUN!”

Helpful Report

Posted 1 year ago

Gigi Pip is rated 4.1 based on 681 reviews