Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.12

4.1 Rating 681 Reviews

75 %

of reviewers recommend Gigi Pip

4.1

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is awful”

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Posted 1 year ago

“I ordered two Billie Tall Hats and they never arrived. I only realized that something went wrong when I got an email from Gigi Pip asking me to review the hats that I never received. I really wanted the BLACK Billie Hat and I was so disappointed when I was told there are no more to replace the one I already purchased (in size 59), but I can select another hat, I was told yesterday. I tried to accept that fact that I would not get the Black Billie Hat that I wanted, and did as suggested, and selected another hat and let them know the one I wanted yesterday. Gigi Pip seemed to ignore my request after I made my selection. Then I sent a message today about the new hat they said I could have sent and also asked them to send the package where would need to sign for it to make sure I get it, and without communicating with me at all, they simply sent me a PARTIAL refund on the Black Billie hat that I never received. I have purchased hats from Gigi Pip in the past and have not had a problem receiving them. But this experience makes me not want to every purchase from them again. From looking at other reviews, it seems there IS a problem with their shipping department and when things go wrong, Gigi Pip does what is best for THEM and not the CUSTOMER. I paid extra to make sure my two hats were sent, but I still have nothing! So sad.”

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Posted 1 year ago

“I did not receive a beanie”

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Posted 2 years ago

We're so sorry to hear you haven't received your beanie! Please reach out to our team + we will absolutely get you taken care of! xx

Posted 2 years ago

“I haven’t received my hat”

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Posted 3 years ago

Hey there! Thanks so much for reaching out! I just looked into this for you + it looks like we don't have a hat order for you! You've just ordered two bands! If you want to reach out to our team we are more than happy to help with this + get you taken care of! xx

Posted 3 years ago

“Child's hat sold to adults. Staff will try to tell you it's just a label mistake. Not so!!! This hat is visibly smaller than my other one of the same style.”

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Posted 3 years ago

“I have not received my item. Please advise where is my item. Thank you”

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Posted 5 years ago

“I haven’t received anything yet it’s been more than 2 wks my package hasn’t been delivered”

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Posted 5 years ago

“I have not received my hat that you ship nov 24 you used priority mail than ups”

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Posted 5 years ago

Gigi Pip is rated 4.1 based on 681 reviews