“I ordered by mom one of the large Pink Fusion arrangements for Mother's Day and it is absolutely GORGEOUS in person! Multiple shades of pink roses and hydrangea which makes it so unique looking. Plus it smells really good! She was blown away when she opened the box and can't stop talking about it. Thank you for helping me make this Mother's Day so special!”
“These were the most beautiful rose I ever received. I was sad I couldnāt keep them after 2 hours. I had a allergic reaction and had to go to the urgent care.”
“Flowers are so small, I sent a note with specifications about delivery because LAs Vegas is Hot, the UPS didnāt send a text, and worst they didnāt ring the door bell just deliver the flowers in the door, of course 3 hours later with notice that the flowers were at my door. Terrible :(
Also de color of my flowers is different darker and I hate darker flowers. Very disappointed.”
Hi Magaly
Thank you for providing us this feedback.
We know that this has prevented you from achieving customer satisfaction and that we have fallen short of your expectations.
If there's anything else that we can do to change your perspective with our products and services we would be more than happy to hear it.
Thanks again,
Glam Fleur
“Intriguing, interesting and an everlasting bouquet of beautiful roses. Love the delightful subtle scents thatās very pleasant to even those who are sensitive to scents. š”
“Flowers came broken and flipped over sideways in box. Sent pics to customer service to be told I can get 20% off or be inconvenienced to repack and take to the UPS store (mind you I have none nearby) we took the 20% but canceled the thought of ordering for our 40 managers as gifts. This order was to see if we liked the product, which they seemed to be very nice, but they tell you in the Instructions not to handle or they wonāt last, not sure how long these will last after bouncing all o er a delivery box.”
Hi Sherry
Thank you for providing us this feedback.
We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. We know that this has prevented you from achieving customer satisfaction and that we have fallen short of your expectations.
That said, if there's anything else that I can help you with at the moment, please feel welcome to reach out and I would be more than happy to help.
Thanks again,
Glam Fleur
“Stunning flowers, superb customer service, over the top liaison personnel. And a prompt response to an error made on my part, saved the day.
Thank you,
Barb”
“I purchased two bouquets. One was ok, way over priced for what I received. I find the flowers too inserted into the box and looked fake. The other box came damaged and smashed.”
Hi
We acknowledge the experience you had with us and would like to understand what happened in you not getting the quality level we are known for.
Could you please provide more details so we can further investigate your case? You may send it to info@glamfleur.com and our team will look into this right away.
All the best,
Glam Fleur
“My out of state daughter sent these 22 amazing delicate light peach colored roses artfully arrangned in a quality white sheened box to my ailing wife for Motherās Day. Here a week later they are as beautiful, fresh and aromatic as the day they arrived while other roses she received are already faded, wilted and thrown away. We are now customers for life!”
