Go Assist Ltd Reviews

4.0 Rating 1,311 Reviews
77 %
of reviewers recommend Go Assist Ltd
4.0
Based on 1,311 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Go Assist Ltd Reviews
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Phone:

0800 8654111

Email:

customerservices@go-assist.co.uk

Location:

Richmond HouseRichmond Hill
Bournemouth
BH2 6EZ

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Anonymous
Anonymous  // 01/01/2019
Very informative, helpful and overall a good phonecall
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Posted 7 years ago
Very happy with the service so far
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Posted 7 years ago
Friendly, informative and responsive service. Unfortunate that a time for the repair could not be fixed during the initial phone call but I am confident that this will follow shortly.
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Posted 7 years ago
It was very good that the engineers contacted me within the hour to book an appointment, but disappointing that they phoned on Thursday and couldn't come until the following Tuesday .
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Posted 7 years ago
The man, Sean, who I spoke to was very efficient, clear, friendly and helpful. He seemed to know what he was talking about and sorted things out quickly for me. However there was a lot of background noise from lots of other people talking as he was obviously in a call centre this made it difficult for me to concentrate on everything he said as I have extremely bad tinnitus. If this nois could be prevented it would make things much better for the customer!!
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Posted 7 years ago
Quick response time. Helpful and patient agent.
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Posted 7 years ago
Not sure what to write as I haven't had my repair completed as yet, but so far so Good
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Posted 7 years ago
Although the telephone conversation was very good Still waiting for the actual telephone call to book the repair in
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Posted 7 years ago
The telephone sales lady was very clear,pleasant,super efficient,persuasive.Sold me lots more than I planned when I rang for an enquiry.I just hope it's all going to be good value and not just an unecessary insurance con?Time will tell.Ask me in a year?
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Posted 7 years ago
Edward did his job to the book
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Posted 7 years ago
Nice lady
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Posted 7 years ago
Easy to complete
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Posted 7 years ago
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Posted 7 years ago
Assistant very helpful and pleasant
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Posted 7 years ago
The guy I spoke with spoke a little too quickly and so I had to keep asking him to repeat himself. He was very patient and polite Thank you
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Posted 7 years ago
Professional and courteous
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Posted 7 years ago
Shane was very polite and assisted very quickly in helping me. Good overall customer service, lets just hope my fridge get repaired before my beers get warm.
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Posted 7 years ago
Quick easy website
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Posted 7 years ago
Easy to deal with
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Posted 7 years ago
Be on web site found it easy to use
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Posted 7 years ago
Go Assist Ltd is rated 4.0 based on 1,311 reviews