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Go Assist Ltd Reviews

4.0 Rating 1,311 Reviews

77 %

of reviewers recommend Go Assist Ltd

Company Reviews

4.0

Based on 1,311 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 8654111

Email:

customerservices@go-assist.co.uk

Location:

Richmond HouseRichmond Hill
Bournemouth
BH2 6EZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my great pleasure to speak with Adam today, who clearly and attentively explained the options, conditions and costs relating to required repairs to my errant vacuum cleaner, as well as offering other opportunities to cover property and other appliances. I was extremely impressed by his courtesy, knowledge and professionalism and would ensure you recognise his value as an ambassador of the company.”

Posted 4 years ago

“Very good easy to get sorted”

Posted 4 years ago

“Cally was very polite and helpful. She explained everything very clearly.”

Posted 4 years ago

“Very polite and efficient service. I’ve dealt with go assist before and had very good service of them, so that’s why I chose them again.”

Posted 5 years ago

“So far so good”

Posted 5 years ago

“I made a booking online and paid for a tumble dryer repair. The form asked me when I wanted my repair and I selected the Friday at the end of the same week. Received a confirmation email of my repair. Called the evening before to be told that the local repair firm’s computer system was down and they had been unable to confirm the booking therefore the repair wasn’t going to happen. I had taken time off work to be at home. No one had made contact with me. So frustrated as I have lost 3 days. Very poor customer service.”

Posted 5 years ago

“Great service thank you.”

Posted 5 years ago

“Very professional, helpful and knows her product. Thank you.”

Posted 5 years ago

“The lady who dealt with me was very courteous ,helpful and efficient. I would be more than happy to recommend you're company at present. Kind Regards, John Green”

Posted 5 years ago

“One of the best and friendliest contact centres in the world better than what hotpoint put me through. There's a saying every cloud have a silver lining. As a first time customer I was amazed on their 5 stars customer service and I would like to thank Jacob for doing an excellent job.”

Posted 5 years ago

“I had my dishwasher fixed within a day of contacting go assist. Muj, who came was very experienced and professional and only charged me for the call out and repair (reasonable as well) ,which is what he originally quoted to me. I would recommend you try this service if you have broken appliance. I now have my dishwasher working better than it was before. I would definitely use again.”

Posted 5 years ago

“Excellent service from Adam. I will use your company again.”

Posted 5 years ago

“Great customer relations person Explained things clearly. Just waiting for day and time”

Posted 5 years ago

“They are a very friendly, knowledgeable company. Who deal with any problems efficiently.”

Posted 5 years ago

“Agent was polite and knowledgeable made the process easy and seamless Gand job Holly Karlson”

Posted 5 years ago

“Everything was well explained and whilst it was clear Go Assist is trying to sell the insurance policy I did not feel pressurised to do so. Details and conditions were clearly explained. I would have liked the actual job to repair the dishwasher to have been scheduled quicker.”

Posted 5 years ago

“Excellent service on initial call. await wings call”

Posted 5 years ago

“Fantastic customer service from holly karlsson would highly recommend”

Posted 5 years ago

“Great customer service by Courtney. Was patience and clarified all I need to know.. Keep up the good work Courtney.”

Posted 5 years ago

“With staff like Holly Karlsson who not only pronounced my name correctly but was extremely helpful from start to finish, you cannot go wrong. Amazing support with a wonderful smile!”

Posted 5 years ago

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Go Assist Ltd is rated 4.0 based on 1,311 reviews