Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The advisor I spoke to was be ry helpful and knowledgeable.”

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Posted 7 years ago

“So far so good! The person that got in touch was knowledgable and helpful, explained everything clearly, and I'm looking forward to having my gas hob in fully working order very soon. Thank you!”

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Posted 7 years ago

“Very professional telephone manner/assistance. Clear and concise in communicating repair/ insurance package. I would certainly recommend Go Assist Ltd.”

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Posted 7 years ago

“Well worth the risk. Good job, Go Assist Team. Thank you for taking the extra time just to make sure we can have our dishwasher on time.”

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Posted 7 years ago

“They did everything they said they would do. I would definitely recommend their service.”

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Posted 7 years ago

“Top notch repair service. From the initial survey to completion, everything was done right on time.”

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Posted 7 years ago

“I'm certainly glad that I chose Go Assist to fix our washing machine. It was a disaster to have a breakdown just right after the manufacturer's warranty expired.”

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Posted 7 years ago

“Speedy response to finding an engineer although, frankly, feels more like a pressure sales environment for insurance. Not happy with the fact expected to pay everything up front, before work even carried out. Hate sales driven customer services so will probably cancel.”

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Posted 7 years ago

“Very friendly and helpful over the phone”

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Posted 7 years ago

“Good attentive service.”

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Posted 7 years ago

“Timescale for engineer to call is too long.”

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Posted 7 years ago

“Good service from Kenny although the conversation was a little lengthy and rather repetitive.”

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Posted 7 years ago

“Have been informed about the details of the products and services available”

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Posted 7 years ago

“Reece handled my call very professionally but at the same time very friendly. I felt no pressure what so ever at any time during the call and everything was clear and concise. Would highly recommend.”

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Posted 7 years ago

“I have been with them in the last 4 months and I would not ever go anywhere else”

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Posted 7 years ago

“Contacted very quickly after completing the online forms, excellent customer service, explained everything in a clear way, even how to save money!”

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Posted 7 years ago

“These guys will take care of your home appliances.”

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Posted 7 years ago

“Very reasonable price and awesome customer service.”

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Posted 7 years ago

“Thank you for fixing my washing machine. The technician was very helpful and willing to work extra miles.”

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Posted 7 years ago

“Great service, good price! They finished repairing in the time they promised.”

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Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews