Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.75

3.8 Rating 1,310 Reviews

70 %

of reviewers recommend Go Assist Ltd

Company Reviews

Questions

Metrics

3.8

Based on 1,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call center really helpful and polite ! Thanks guys !!”

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Posted 7 years ago

“Very helpful service just hope they can repair appliance”

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Posted 7 years ago

“Good customer service by Ollie; very informative and even provided some football banter with me.”

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Posted 7 years ago

“So far so good! Very informative and friendly service. Confirmation of call and agreement arriving by email and text before call ended. Engineer booked for next day optimistically and appointment has been agreed. Would recommend.”

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Posted 7 years ago

“My advisor Rhys was amazing ! Super friendly and answered all my questions. He needs a pay rise. Thank you 😊”

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Posted 7 years ago

“Great customer support, enabled me to source the much needed help to rectify the fault on my appliance. Good communication and a fair price.”

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Posted 7 years ago

“So far service very good but have not had repair yet so can’t comment further have to wait and see if repair is satisfactory”

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Posted 7 years ago

“I had a very good experience with Go Assist. Their technician came in just a few hours. He was helpful and knew what needed to be done right away. Service charge is totally fair. Thank you!”

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Posted 7 years ago

“Very friendly and professional !!! A job was completed quickly and affordable.”

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Posted 7 years ago

“My washing machine suddenly stopped working, and Go Assist repaired it really well. I'd recommend them to anyone.”

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Posted 7 years ago

“Friendly and professional service!!”

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Posted 7 years ago

“Great so far still waiting on a call from engineers so can’t comment on what the rest of the service is like!”

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Posted 7 years ago

“The advisor on the phone was very knowledgeable. I would definitely recommend him”

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Posted 7 years ago

“Good friendly service covering everything I needed”

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Posted 7 years ago

“amazing service”

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Posted 7 years ago

“Great friendly service with all options discussed. Very good so far so now just waiting to have my repair done :-).”

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Posted 7 years ago

“Efficient to this point.”

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Posted 7 years ago

“Excellent person, but text too long. Simplify!”

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Posted 7 years ago

“Customer service very helpful and constructive. Pleasant experience. Thank you”

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Posted 7 years ago

“Easy straight forward explanation and helpful advice”

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Posted 7 years ago

Go Assist Ltd is rated 3.8 based on 1,310 reviews