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LoadUp Reviews

4.6 Rating 7,642 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,642 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

I was kept well informed of their arrival time and John and Dimitri were extremely professional and efficient. They took extra care to not damage any surrounding items of my place as they took the item out to truck. Would recommend LoadUp to friends and family.
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Posted 1 year ago
Elida and her assistant were very courteous and showed up on time. They did an excellent job and I would highly recommend her.
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Posted 1 year ago
Excellent work ! Nice people also!
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Posted 1 year ago
Excellent work ! Nice people also!
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Posted 1 year ago
Came in by himself. Disassembled all the furniture and loaded it up by himself. Wasn’t here 5 minutes. GREAT JOB. Couldn’t be happier.
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Posted 1 year ago
Chris and his his team did a great job picking up the mattress. They were quick and friendly.
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Posted 1 year ago
The gentleman were very courteous and took care not to run into the walls or other furniture. Great care was taken and they were fast and efficient and knowledgeable about how to take furniture apart. Great service! 🤗
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Posted 1 year ago
Todd and Denise did a outstanding job!!! Patty and John
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Posted 1 year ago
Excellant service ...quick and great service personnel.Took care of my chair removal easily and with care..
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Posted 1 year ago
Gentleman was alone and had to pick up a heavy treadmill. Great job AAA
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Posted 1 year ago
Easy sign up through the website, helpful customer service conversations to help our loader, Brad, find us in a remote area where we had no cell service. And then Brad was quick, efficient, and friendly, making the whole experience exactly what we needed. Thank you, Load Up staff and Loader Brad!
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Posted 1 year ago
my Team of LoadUp helpers were incredible. I booked appliance removal last night at 10pm and they arrived at 10am prepared and removed my very old Washer Dryer/Stove/Dishwasher from my kitchen remodel. I would highly recommend this service for their professionalism, communication and general positive attitude.
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Posted 1 year ago
Excellent service. Very friendly and professional.
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Posted 1 year ago
Communication was great, service was punctual, everything exactly how it was communicated. Would recommend to others.
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Posted 1 year ago
This company is awesome. From start to finish. I recommend calling them .
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Posted 1 year ago
Excellent service. Very friendly and professional.
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Posted 1 year ago
Very good customer service. Mark picked up mattress from condo with no issues.
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Posted 1 year ago
Neighbors had damaged Solar Panels that needed removal from their garage. Most landfills do not allow solar panels to be dumped at their facility. So, took me several hours to identify and then call various vendors. Many did not handle solar panels. Several that did were very expensive. Called LoadUp and they were very knowledgeable about the process and where able to do a pickup the next day! Also, their fee was very reasonable and much lower than 2 other firms. They gave us a time window and called 30 minutes ahead of their estimated arrival time. Excellent experience and highly recommend LoadUp! Ian Robertson
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Posted 1 year ago
The team that was sent out was friendly and courteous.. did a great job, would recommend.
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Posted 1 year ago
Service was good
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Posted 1 year ago
LoadUp is rated 4.6 based on 7,642 reviews