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LoadUp Reviews

4.6 Rating 7,825 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,825 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Daniel and Cece were awesome! They were friendly, and cordial. Took great care in removing my items!
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Posted 2 years ago
I was able to get scheduled VERY last minute and had communication when they were unable to find a loader. We were able to reschedule for the following day. Wayne and Alex were very personable and were able to take all of my needed items.
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Posted 2 years ago
Fast and easy to get price. Easy to book. Pickup team arrived on schedule and picked up my refrigerator quickly. Something that has been on my to-do list for two years done within 24 hours with LoadUp. Highly recommend.
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Posted 2 years ago
Eugene and his assistant did a wonderful job in moving our sleeper sofa. They called to let us know when they were arriving and did show up within the given window. Couldn't have asked for better service.
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Posted 2 years ago
Andrew, the removal driver, was very courteous and professional. He kept us up to date on his arrival time throughout the day.
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Posted 2 years ago
Super easy to order pick up online. They provided an automated call on the day off to make any changes if needed (would transfer me to a customer service rep if needed). I didn't so everything was set. They showed up to pick up the mattress that was outside later in the day and done. Great experience.
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Posted 2 years ago
Jeremy was very polite and was very professional. Thank you. Randy Libke
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Posted 2 years ago
Arrived as promised called while in route to my home and removed my fridge from garage before l realized they arrived. Would use again.
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Posted 2 years ago
These guys were capable, efficient, gracious and go the job done within my narrow scheduling window.
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Posted 2 years ago
On time, professional, and customer friendly. Crew picked up elliptical for donation. They were great!!! Highly recommend.
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Posted 2 years ago
Company is great! Called day before and they got me on schedule for a pickup next day! Kept me notified thru the whole process and arrived as promised! Highly recommend!
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Posted 2 years ago
This company is great! I called last minute and they got me on their schedule for next morning! They kept me well informed on schedule for pickup and followed thru! Highly recommend!
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Posted 2 years ago
Juan and Diego were very pleasant and helpful! They were very attentive and cautious. Highly recommend this company, will hire again!
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Posted 2 years ago
Excellent.
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Posted 2 years ago
Did a good job
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Posted 2 years ago
Tamaine was excellent to work with. The process was quick and easy
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Posted 2 years ago
Andrew, the removal driver, was very courteous and professional. He kept us up to date on his arrival time throughout the day.
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Posted 2 years ago
They were prepared for the pickup and ready in 3 minutes. Picked up the mattresses and ready to leave in 7 minutes. Fast efficient and friendly. I will use them again.
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Posted 2 years ago
My Delivery Norman was a kind greeter & so as the rest of team the arrival to my home was fast got rid of my old mattress carefully and safely thanks you for your help and hardwork 🙂
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Posted 2 years ago
came early, but that was ok. Very professional, friendly, and took care while moving sofas.
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Posted 2 years ago
LoadUp is rated 4.6 based on 7,825 reviews