Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,329 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

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“Amazingly quick delivery & beautiful clothing.”

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Posted 1 year ago

“Didn’t respond to my email but otherwise fine.”

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Posted 1 year ago

“Really great experience shopping with Goodhood. Delivery was efficient and I would definitely recommend as they have such a great selection of brands and products.”

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Posted 1 year ago

“I bloody love Goodhood. Always reliable and solid. Fantastic customer service. Just a lovely bunch of people.”

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Posted 1 year ago

“Excellent selection Fast shipping Cool packaging”

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Posted 1 year ago

“Great service from start to finish”

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Posted 1 year ago

“Crazy kindness , perfect product condition , cute sticker”

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Posted 1 year ago

“Great product and service”

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Posted 1 year ago

“One of my favourite stores. There’s always surprises to find in both clothing and lifestyle sections. I always take a look when I’m walking past the area. After moving, the store gets further from where I live ( it used to be 5 min walk!) but I think I’ll still keep visiting.”

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Posted 1 year ago

“Great customer service from Goodhood. Many thanks.”

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Posted 1 year ago

“I purchased it from Japan, and they handled it with great care. I'm looking forward to next time. Thank you.”

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Posted 2 years ago

“Fast shipping, great communication”

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Posted 2 years ago

“A great store with a great selection of goods. It's always an inspiration and our favorite spot to visit whenever we visit London.”

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Posted 2 years ago

“Shipping time between ordering and shipment can be slow, although there is comms to say there maybe a delay, often these comms are slow to come though. Other than that a fab shop, fab range of gear…I love it!! 🥰”

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Posted 2 years ago

“Very nice Shop, well curated. Fast shipping and super nice customer support.”

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Posted 2 years ago

“Good customer service ! Love the clothes. Quick answer! Love it !!”

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Posted 2 years ago

“Great online service good well packaged and arrived on time”

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Posted 2 years ago

“Ridiculous returns policy, completely out of step with competitors.”

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Posted 2 years ago

“Dope store,service and smooth transaction”

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Posted 2 years ago

“They were quite poor at helping with my enquiry. I actually asked them twice to speak to the store but as it was not an online purchase as they stated, they could not help. I had to understand that they could not be bothered at giving them a call to find out. There is no number so this is the only way I could reach them out and I do not live close to the store. Sad”

Helpful Report

Posted 2 years ago

Goodhood is rated 4.5 based on 2,329 reviews