Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,322 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

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“Brilliant clothes, well priced and turn up quickly. What more can a man ask for. love this shop x”

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Posted 1 year ago

“I found what I wanted at a better price than anywhere else, plus the communication was great and delivery quick. Thanks!”

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Posted 1 year ago

“I order quite a lot and love the stuff!! But a lot takes ages to arrive or I end up with a fedund. If they had their stock as efficient as their emails it would be amazing. I must receive two emails a day. Annoying”

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Posted 1 year ago

“Wide range of goods, very friendly staff”

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Posted 1 year ago

“Quick delivery, good price. Always a good experience”

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Posted 1 year ago

“There are a lot of good products”

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Posted 1 year ago

“Great product, great packaging”

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Posted 1 year ago

“Product condition, delivery, and price were all satisfactory.”

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Posted 1 year ago

“Really good service, kept me in the loop with the order .super fast delivery And goods arrived well packaged. Many thanks”

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Posted 1 year ago

“Good products and delivery was good - i returned some stuff and refund was very quick. Downside was paying a courier fee for the return.”

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Posted 1 year ago

“Price is fair, but the best is their customer service. made an error on the delivery address and a quick email to the customer service got the problem resolved within a day. Product arrived extremely well packaged and on time. One problem encountered was manufacturing defects on the incense tray. Customer service again was sympathetic and on point, who proactively wanted to make it right. at the end, settled with a discount due to no more stock available for replacement. I would not hesitate to buy from Goodhood again in the future.”

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Posted 1 year ago

“Excellent service, very efficient and item very well packaged.”

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Posted 1 year ago

“No complaints, easy hassle free service.”

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Posted 1 year ago

“While I know the brand of the clothing I purchased pays zero attention to packaging, it's unacceptable for a boutique of your reputation to slap a high-value item into a box with no inner protection or at least a decent presentation. This could've easily been alleviated with something primitive, like tissue paper. I regret not buying the item from any of your competitors, so I suggest a reality check as a customer of 6-7-odd years who will not make another GH purchase, probably ever.”

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Posted 1 year ago

“Lovely staff, tasteful selections...”

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Posted 1 year ago

“Item arrived quickly and was exactly as ordered. Good service.”

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Posted 1 year ago

“Very good experience from start to finish.will definitely be ordering in future.”

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Posted 1 year ago

“I ordered 4.5-5.5 Received 3.5-4.5 You need to learn to read”

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Posted 1 year ago

“fast ship, best service”

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Posted 1 year ago

“Goodhood is a unique and wonderful store. There is nowhere else quite like it! It’s always fun and friendly with impeccable service. The curation of goods is superb and the space is beautiful. Highly recommended.”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,322 reviews