Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,322 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

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“Ordered and packed for dispatch same day and received the following. Excellent service. Minimal packaging. Delighted.”

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Posted 1 year ago

“Fast delivery. I'm happy with the item as well”

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Posted 1 year ago

“I’ve been shopping at Goodhood for years, recently bought a Braindead jacket in the new store, an impulse buy. It took a while to decide as it was expensive but went ahead with the purchase. Literally an hour later I got an email from END. And the said Braindead was being sold by them substantially cheaper. like almost 50% cheaper! One of those things I know but my email explaining the situation was ignored by Goodhood. Wasn’t really expecting much but a response would’ve been decent.”

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Posted 1 year ago

“Quick and straightforward order. Good delivery. Thank you.”

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Posted 1 year ago

“Great communication and super fast trackable service!”

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Posted 1 year ago

“Love the store - Love the guys - Love the stock… Wish you could be contacted by phone! Doochy x”

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Posted 1 year ago

“Very bad shopping experience, wrote an email and never got reply. Won't come back again.”

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Posted 1 year ago

“Fantastic service and very quick postage thank you so much”

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Posted 1 year ago

“Always support goodhood”

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Posted 1 year ago

“My go to when I need something stylish and fast, arrives super quick, great packaging and product is always spot on”

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Posted 1 year ago

“Really friendly staff that were more than happy to help. Made my shopping experience positive and I’ll happily shop there again!”

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Posted 1 year ago

“Great communication and quick delivery”

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Posted 1 year ago

“one of very few genuinely independent stores in London.”

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Posted 1 year ago

“Amazingly quick delivery & beautiful clothing.”

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Posted 1 year ago

“Didn’t respond to my email but otherwise fine.”

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Posted 1 year ago

“Really great experience shopping with Goodhood. Delivery was efficient and I would definitely recommend as they have such a great selection of brands and products.”

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Posted 1 year ago

“I bloody love Goodhood. Always reliable and solid. Fantastic customer service. Just a lovely bunch of people.”

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Posted 1 year ago

“Excellent selection Fast shipping Cool packaging”

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Posted 1 year ago

“Great service from start to finish”

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Posted 1 year ago

“Crazy kindness , perfect product condition , cute sticker”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,322 reviews