Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,328 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great selection. Fast delivery too”

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Posted 2 years ago

“Good communication, fast delivery considering the Christmas period.”

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Posted 2 years ago

“Great throw, sent promptly… all good! Thank you. 😊”

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Posted 2 years ago

“Great communication, the package arrived promptly (although they did helpfully email to let me know it might be delayed) and everything was perfect upon opening. Goodhood has such a great selection of stuff, if I won the lottery this would be my first stop.”

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Posted 2 years ago

“Great service- prompt delivery”

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Posted 2 years ago

“Couldn’t fault them, packaging is better then any online retail store I’ve ever used, and they actually don’t sell out within seconds win win.”

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Posted 2 years ago

“Delivered in time for Christmas 🎄 My son loves it!”

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Posted 2 years ago

“I ordered something paid and you sent it well done.”

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Posted 2 years ago

“The staff in Goodhood are some of the friendliest staff I’ve met in retail. I’m a 57 year old woman. The staff are generally a lot younger than me but they are always super helpful and friendly and very unpretentious. Additionally it has a really great selection of clothing and homewares. Goodhood is a very unique shop in London.”

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Posted 2 years ago

“Lovely ashtray from Seth.. well packed, well communicated from sale to delivery.,. And the products are great.. stuff you don’t find anywhere. Will be shopping there again 🙂”

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Posted 2 years ago

“Very pleased with my order and service I received online from goodhood excellent quality product parcel delivered on time would definitely recommend this company”

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Posted 2 years ago

“All good - arrived promptly and exactly what I wanted”

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Posted 2 years ago

“All amazing, price, fast shipment and packaging. This is the first time I bought something from Goodhood and won’t be the last!”

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Posted 2 years ago

“Super fast shipping and quality products!”

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Posted 2 years ago

“My go to shop wherever possible now. Item arrived super quick (even though we were into Christmas week). Well packaged as always too. Thanks guys!”

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Posted 2 years ago

“Always amazing, goods and services”

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Posted 2 years ago

“Great selection for gifts!”

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Posted 2 years ago

“The best selection, the best service.”

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Posted 2 years ago

“The team at goodhood are incredibly proactive and friendly and made dealing with delayed delivery remarkably stress-free. I would absolutely order from them again”

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Posted 2 years ago

“Great shop bought online wish I could’ve went to shop as lots to buy”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,328 reviews