Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

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“Great throw, sent promptly… all good! Thank you. 😊”

Helpful Report

Posted 1 year ago

“Great communication, the package arrived promptly (although they did helpfully email to let me know it might be delayed) and everything was perfect upon opening. Goodhood has such a great selection of stuff, if I won the lottery this would be my first stop.”

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Posted 1 year ago

“Great service- prompt delivery”

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Posted 1 year ago

“Couldn’t fault them, packaging is better then any online retail store I’ve ever used, and they actually don’t sell out within seconds win win.”

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Posted 1 year ago

“Delivered in time for Christmas 🎄 My son loves it!”

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Posted 1 year ago

“I ordered something paid and you sent it well done.”

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Posted 1 year ago

“The staff in Goodhood are some of the friendliest staff I’ve met in retail. I’m a 57 year old woman. The staff are generally a lot younger than me but they are always super helpful and friendly and very unpretentious. Additionally it has a really great selection of clothing and homewares. Goodhood is a very unique shop in London.”

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Posted 1 year ago

“Lovely ashtray from Seth.. well packed, well communicated from sale to delivery.,. And the products are great.. stuff you don’t find anywhere. Will be shopping there again 🙂”

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Posted 1 year ago

“Very pleased with my order and service I received online from goodhood excellent quality product parcel delivered on time would definitely recommend this company”

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Posted 1 year ago

“All good - arrived promptly and exactly what I wanted”

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Posted 1 year ago

“All amazing, price, fast shipment and packaging. This is the first time I bought something from Goodhood and won’t be the last!”

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Posted 1 year ago

“Super fast shipping and quality products!”

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Posted 1 year ago

“My go to shop wherever possible now. Item arrived super quick (even though we were into Christmas week). Well packaged as always too. Thanks guys!”

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Posted 1 year ago

“Always amazing, goods and services”

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Posted 1 year ago

“Great selection for gifts!”

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Posted 1 year ago

“The best selection, the best service.”

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Posted 1 year ago

“The team at goodhood are incredibly proactive and friendly and made dealing with delayed delivery remarkably stress-free. I would absolutely order from them again”

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Posted 1 year ago

“Great shop bought online wish I could’ve went to shop as lots to buy”

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Posted 1 year ago

“Very quick and efficient service. No problem returning item (wrong size) and very quick return on my second order (right size!). Refund on first item was also very prompt.”

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Posted 1 year ago

“Very quick delivery, the vase I ordered as a present was well packaged to prevent damage. I am very impressed. This is the second time I have ordered and have had excellent service both times. I emailed to ensure I received two different items as they were for a present and received a prompt response.”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,326 reviews