Goodhood Reviews

Name: Goodhood
Rating: 4.49

4.5 Rating 2,322 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In short .. the curation of the buy for the store is excellent and considered, the staff are on point and knowledgable as they are equally representative of the culture created by and within Goodhood .. banter is on point the security guard is a legend .. nailed it”

Helpful Report

Posted 1 year ago

“Hi I regularly buy stuff from Goodhood - the service is always great- arrives quickly and if I ask any questions always get a quick answer. I use Goodhood because the range of clothes ( and other stuff) is fantastic , great choices of brands and often have one off colab items.”

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Posted 1 year ago

“All items come without dust bags.”

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Posted 1 year ago

“Excellent store. Highly recommended.”

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Posted 1 year ago

“As always good service from the goodhood team been shopping with them for a while as well as popping into their store in shoreditch nice set up and good people. But someone i have to mention is the customer service lad Ethan. Such an absolute gent whenever i have reached out especially over the christmas period so helpful. Thank you Ethan!”

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Posted 1 year ago

“Great customer service when I realised I’d made a mistake with shipping details. Arrived on time. Love the product. Shout out Goodhood!!”

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Posted 1 year ago

“Very well costumer service especialy to Ethan and Hatice for helping lost parcel.. Thank You much appreciate!”

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Posted 1 year ago

“All good, shirt arrived in good time and was well packaged.”

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Posted 1 year ago

“Very good, can’t complain”

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Posted 1 year ago

“Wonderful store aesthetics. I appreciate being able to find currated items from unique brands!”

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Posted 1 year ago

“Definetly coming back to shop with Goodhood 👍 love the points system and the rewars you get from them and the quality of the goods are insane, best hoodie/sweater I've had in years and already itching for more.”

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Posted 1 year ago

“I bought the yoko wool Siberian slippers for my daughter as a Christmas present. She loves them, fantastic quality and comfortable to wear. Delivery was very prompt”

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Posted 1 year ago

“The only place I could get the trainers I wanted. Delivered quicker than they said and I was very pleased.”

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Posted 1 year ago

“Great store full of great brands. And they (Ethan) went out of their way to help me redirect an order with the wrong shipping address.”

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Posted 1 year ago

“Great price and delivery service as always from Goodhood”

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Posted 1 year ago

“Goodhood has a great selection of items at decent prices. Even a collection of hard to find items! Shipping was fast and their returns process is pain free. I will definitely purchase from them again!”

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Posted 1 year ago

“Lovely slippers great price”

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Posted 1 year ago

“I love good hood, I’d love a weekly magazine / newsletter via post if that’s possible?”

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Posted 1 year ago

“Charged an expensive delivery fee (no option for standard delivery, only express) but shipped the product late, making it a waste of money. You then ignored my email pointing this out. If i was having a Karen moment I'd say - offer a standard delivery fee if you can't process orders on time or reply to customer emails.”

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Posted 1 year ago

“Very cool shop”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,322 reviews