Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

Write Your review

Tell us how Goodhood made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order not received, and company not interested what so ever!!!!! Never shop here again”

Helpful Report

Posted 2 years ago

“Delivery was quick, so much good packing.”

Helpful Report

Posted 2 years ago

“Excellent selection. Disappointing no student discount available or free delivery on stussy fleece @£205. Good service all the same.”

Helpful Report

Posted 2 years ago

“Great service as always”

Helpful Report

Posted 2 years ago

“Lack of options for collecting from courier, after only one attempt DPD kept my parcel at local depot for 5 days without option for collecting or redelivery. Contacted Goodhood and the only solution was return my order to the shop so they can send it again to me…still waiting.”

Helpful Report

Posted 2 years ago

“Excellent service, great range of products and always support the independent”

Helpful Report

Posted 2 years ago

“I love this place!”

Helpful Report

Posted 2 years ago

“Never shopped with Goodhood before until I purchased a pair of Nike Dunks that were being released that day they were a good price delivery was Really quick definitely shop again. And thanks for the Dunks they were awesome 🤩”

Helpful Report

Posted 2 years ago

“Excellent service from start to finish. Ordered on Wednesday, arrived two days later. Would use again.”

Helpful Report

Posted 2 years ago

“fast delivery, good package thanks”

Helpful Report

Posted 2 years ago

“Came with security tag on. And not much they did to compensate.”

Helpful Report

Posted 2 years ago

“Super quick delivery”

Helpful Report

Posted 2 years ago

“As usual, the service was great, I ordered something for a present, then was informed it would be delayed and after speaking to someone on the team they did what they could to speed it up and it was delivered on time. So, really happy someone took the effort to sort it out.”

Helpful Report

Posted 2 years ago

“Always great!”

Helpful Report

Posted 2 years ago

“Alway reliable and quick. Never had an issue.”

Helpful Report

Posted 2 years ago

“I had an issue with the delivery by DPD but it has now been sorted out by Goodhood who were helpful”

Helpful Report

Posted 2 years ago

“The service and payment method are really good, and the delivery time is very fast compared to other platforms.”

Helpful Report

Posted 2 years ago

“The sale advisor on the shop floor was lovely ! She helped me with the sale items, and advice to try as the return policy is different with sale ! I was with a baby and a stroller … and she was very Helpful! Thank you I had a super good experience and I’m super happy with my dress!”

Helpful Report

Posted 2 years ago

“Loved it all”

Helpful Report

Posted 2 years ago

“Awesome store.... possibly my new favourite place to shop”

Helpful Report

Posted 2 years ago

Goodhood is rated 4.5 based on 2,326 reviews