Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

Write Your review

Tell us how Goodhood made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service. Delivery next day, and a happy couple love their wedding gift.”

Helpful Report

Posted 2 years ago

“All good on purchase and delivery 👌 thank you”

Helpful Report

Posted 2 years ago

“Always fast delivery, no complaints”

Helpful Report

Posted 2 years ago

“As always super service and top products. Top online service 👐👐👐”

Helpful Report

Posted 2 years ago

“Fantastic service, 10/10. I ordered a pair of shoes and they came the very next day!”

Helpful Report

Posted 2 years ago

“The service was excellent will be sure to order again.”

Helpful Report

Posted 2 years ago

“Good communication and they were happy to resolve issues. Would shop with them again”

Helpful Report

Posted 2 years ago

“Happy with my purchases”

Helpful Report

Posted 2 years ago

“Goodhood is my absolute go to for online shopping. They always have the best garments and unique trainers. I’m so happy with everything I’ve bought from them and will carry on doing so, their shipping is super fast too! 💓 keep up the good work guys. Loving it.”

Helpful Report

Posted 2 years ago

“You were great and very kind, thank you!”

Helpful Report

Posted 2 years ago

“Super fast delivery beautifully packed and items were just perfect for me!”

Helpful Report

Posted 2 years ago

“The Best! Always! And4Eva!”

Helpful Report

Posted 2 years ago

“Always a friendly welcome instore. And very easy online ordering. Only shame us not being able to pick up online order in store”

Helpful Report

Posted 2 years ago

“Even in sale time it's dispatched the same day. The delivery company went to the wrong house and the package returned to Goodhood. Emailed Goodhood to ask what happens and a quick reply to say that once returned to them they would send to me again. Which they did. Great service. Appreciate it”

Helpful Report

Posted 2 years ago

“Great customer service”

Helpful Report

Posted 2 years ago

“Managed to find what I was looking for on the website and it was on sale too so win win. Delivery was fast. Recommended.”

Helpful Report

Posted 2 years ago

“Great customer service, staff maintain a welcoming and friendly attitude while not being too intrusive.”

Helpful Report

Posted 2 years ago

“One of the best shop in London, super nice staff and amazing customer care for online orders!”

Helpful Report

Posted 2 years ago

“Excellent service and I was kept updated regarding the delivery of the jacket due to it being a busy sale period for Goodhood to post items out to customers.”

Helpful Report

Posted 2 years ago

“Prompt delivery and easy to order online, shoes were perfect size and well packaged and protected upon delivery.”

Helpful Report

Posted 2 years ago

Goodhood is rated 4.5 based on 2,316 reviews