Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beauty items, quick delivery!”

Helpful Report

Posted 2 years ago

“One of my favourite stores, with a fantastic array of products. Always have a seamless shopping experience either in store or online.”

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Posted 2 years ago

“Love Goodhood, the way they curate, style and focus so well on customer service, it feels like a community. I shop at Goodhood over other stores wherever possible. In this case I bought a present for my girlfriend which wasn’t right. The return was made without any fuss and I’ll be back again soon. Thanks again :) David”

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Posted 2 years ago

“It is always nice to shop at goodhood”

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Posted 2 years ago

“Fab team!!!”

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Posted 2 years ago

“I love the layout, staffs are friendly and I love the combination of clothing with lifestyle items!”

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Posted 2 years ago

“Fast shipping and good service”

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Posted 2 years ago

“Brilliant service, will definitely shop here again”

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Posted 2 years ago

“Always quick and smooth.”

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Posted 2 years ago

“Excellent Ring, Great stone. Well received”

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Posted 2 years ago

“Great service, shipped and arrived very quickly using a good delivery service.”

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Posted 2 years ago

“Happy to be a customer at Goodhood and huge special shoutout to Ethan from Customer service department! He has always been quick and prompt with his replies and his follow up actions are simply splendid. Thanks again Ethan!”

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Posted 2 years ago

“Great way to send my nephew birthday vouchers, although it would be more convenient if there was a section that allowed for ‘recipients’ details, such as name/an email address so the vouchers can be sent directly to the recipient with a birthday message or similar”

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Posted 2 years ago

“Fantastic shopping experience always excellent customer service GOODHOOD has it all”

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Posted 2 years ago

“Great Store. Great Service”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Absolutely first class customer service.”

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Posted 2 years ago

“Lovely shop selling the best of all the brands.”

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Posted 2 years ago

“As usual GoodHood delivered fantastic customer service. Dealing immediately with questions regarding my order and acting swiftly to resolve any issues. Amazing team, amazing store!”

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Posted 2 years ago

“Superb service. Approach with the utmost confidence.”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,316 reviews