Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Favourite store…. Keep it up! 💕”

Helpful Report

Posted 2 years ago

“As described, quick delivery”

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Posted 2 years ago

“Great customer experience, quick delivery!”

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Posted 2 years ago

“Beat shop in london”

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Posted 2 years ago

“All good in the hood.”

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Posted 2 years ago

“We were treated by Giacomo who was very welcoming and helpful! We have visited Goodhood many times before with friends and are always left with a lovely experience! Couldn’t recommend this store enough!”

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Posted 2 years ago

“Faultless experience, the best. I expect nothing less from Goodhood :)”

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Posted 2 years ago

“Super fast delivery and easy to shop. Would definitely shop again and great to support an independent.”

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Posted 2 years ago

“IT was very easy to navigate the site, and find what I wanted to order. All in all, it was a very straightforward process, and the updates were very helpful too.”

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Posted 2 years ago

“I was pleased with my shopping experience with Goodhood. The items arrived quickly and I received a prompt refund when one of the items didn't fit how I liked. My only criticsm was how the items were packaged when they arrived. For the amount of money spent on the clothing, they only were protected by the parcel bag, and werent wrapped in any other protective sleeves or packaging.”

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Posted 2 years ago

“Speedy delivery.I love this store for the selection of not only clothing but housey bits as well.”

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Posted 2 years ago

“Brilliant service from start to finish. Fast delivery and good communication. I will definitely be using this company more in the future”

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Posted 2 years ago

“Beautiful store. Kind and engaging staff. Couldnt be better!”

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Posted 2 years ago

“Great service, well packaged and quick shipping. Cool shop”

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Posted 2 years ago

“George was really helpful with the purchase, describing the usage and quality of the product and really sold it to me, whilst being incredibly friendly and professional”

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Posted 2 years ago

“Love this store. Really helpful employees, lovely design, amazing postage. Can't complain at all”

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Posted 2 years ago

“Excellent shop”

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Posted 2 years ago

“As always, the best selection of homeware goods! Great candles”

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Posted 2 years ago

“Awesome store and staff always a pleasure to visit”

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Posted 2 years ago

“service was AMAZING!”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,316 reviews