Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,231 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friends were delighted with their basket.”

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Posted 5 years ago

I'm glad they liked it Debra. Thank you for your feedback and have a great day!

Posted 5 years ago

“Customers very happy”

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Posted 5 years ago

Glad you're happy with our service Liz :) Have a great day!

Posted 5 years ago

“It was good for my purpose”

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Posted 5 years ago

I'm glad Christine! Thanks for your feedback :) - Jen

Posted 5 years ago

“My friends LOVED it”

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Posted 5 years ago

Awesome! Thank you for letting us know Carmen :)

Posted 5 years ago

“Happy with the end product however be aware that the delivery times were changed when I went to check out where it was different on the website. It said for delivery next day to be ordered by 4.15 pm however when I went to check out it said due to Covid it would be 3 pm. This meant my sister didn't receive her parcel on her birthday which was disappointing.”

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Posted 5 years ago

Hello, thank you for taking the time to leave your thoughts and feedback about your experience with our service. I'm sorry the delivery times were changed; the current situation with COVID-19 in Australia has brought unprecedented delivery delays and we are doing our best to work with them and keep you informed about it. I can understand how this can be frustrating though when your sister's birthday is such an important day so I'm sorry for any inconvenience this may have caused. - Jen

Posted 5 years ago

“Great customer service. Delivered promptly, at time when was told. Recipients loved it!”

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Posted 5 years ago

“Our son and his family loved the basket you arranged. Thanks so much. Being locked down in Melbourne it was extra special.”

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Posted 5 years ago

“Very prompt service. Arrived on the date with only 2 days notice.”

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Posted 5 years ago

“The gift recipient was very pleased with the gourmet basket.”

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Posted 5 years ago

“Great value, prompt delivery - and one very happy recipient! Will use again!”

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Posted 5 years ago

“quality inclusions,beautifully presented. I was charged incorrectly for shipping and on request was promptly and politely responded and refunded”

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Posted 5 years ago

“Wonderful prompt reliable service. High quality products presented beautifully. Highly reccommend❤”

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Posted 5 years ago

“The box was sent to a team mate in hospital and she absolutely loved it! She sent pics and it was beautiful too. Delivered quickly and seamlessly 😊”

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Posted 5 years ago

“A present for my daughter’s birthday. She absolutely loved every morsel! Thank you.”

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Posted 5 years ago

“Lovely gift and service. Arrived on time”

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Posted 5 years ago

“Easy to order, efficient delivery and the recipient loved it!”

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Posted 5 years ago

“Excellent produce and delivered on time. Highly recommend.”

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Posted 5 years ago

“My brother found his basket at the back door. Was very pleased. And toasted me with his new bottle of red. Via Skype Thankyou for making his 78 Birthday an occasion”

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Posted 5 years ago

“Great selection and service”

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Posted 5 years ago

“Entirely happy .”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,231 reviews