Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,319 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They loved the basket.”

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Posted 5 years ago

“Beautiful basket with lots of goodies made my sisters 60th very special Thanks”

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Posted 5 years ago

“The process was easy and the staff very accommodating. The whole process from ordering to delivery was professional, efficient and speedy.”

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Posted 5 years ago

“I'm impressed by the wide variety of baskets and delivery was quick. I think the value for money could've been a bit better but then again the baskets appear better and more thought-through than a lot of competitors.”

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Posted 5 years ago

“Fabulous service, on time delivery, high quality product -- I would highly recommend this company to others & will use again!”

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Posted 5 years ago

“Excellent choice of products and wrapping. very suitable for all occasions.”

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Posted 5 years ago

“Very pleased.”

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Posted 5 years ago

“Excellent product, excellent customer service. Highly recommended”

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Posted 5 years ago

“Fast and accurate!”

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Posted 5 years ago

We're glad you're satisfied with your Gourmet Basket experience! - Jen

Posted 5 years ago

“Fantastic service, fantastic products and our receivers loved their gift. Thank you for making this such a special service.”

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Posted 5 years ago

Not a problem Kelly, we're glad you enjoyed your experience with Gourmet Basket! - Jen

Posted 5 years ago

“Beautifully presented and arrived on the day :)”

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Posted 5 years ago

That's great to hear Donna, thank you for your feedback. - Jen

Posted 5 years ago

“Great packaging, products and service. Stoked with delivery accuracy.”

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Posted 5 years ago

We are thrilled that you loved your delivery experience! Thank you for taking the time to leave us some feedback - Jen

Posted 5 years ago

“Beautifuly presented hamper. My son was very impressed. First class service and delivery.”

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Posted 5 years ago

We're glad you and your son were impressed Sheila! Thank you for taking the time to leave your thoughts and feedback - Jen

Posted 5 years ago

“Baskets were well received thank you”

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Posted 5 years ago

Hi Angela, thank you for your kind words. I'm glad you were happy with our service. - Jen

Posted 5 years ago

“Excellent , fast delivery , next day , fully informed about delivery service .Think recipients very happy with contents .”

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Posted 5 years ago

Hi Sandy, thank you for your kind words. I'm glad you were happy with our service. - Jen

Posted 5 years ago

“Needed a gift delivered within 2 days to an address in Melbourne In the middle of Stage 4 Covid lockdown. GourmetBasket with StarTrack had the excellent gift delivered with full tracking details at 2:30pm on 2nd day. Well done GourmetBasket”

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Posted 5 years ago

Hi Evan, thanks for leaving such a wonderful review. We're glad that you enjoyed your Gourmet Basket experience! Our staff will definitely be happy to read your review so thank you for your kind words and we look forward to assisting you again in the future! - Jen

Posted 5 years ago

“Fabulous. Looked delicious. Good range of product”

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Posted 5 years ago

Thank you for your feedback Fiona, I'm glad you enjoyed it! - Jen

Posted 5 years ago

“He was very pleased”

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Posted 5 years ago

That's great to hear Leonie! Thank you for your feedback. - Jen

Posted 5 years ago

“Basket arrived earlier than expected. Recipients loved it especially as some of the contents came from South Australia, their home State. The whole process of ordering was seamless and simple. Thank you.”

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Posted 5 years ago

We are thrilled that you loved your Gourmet Basket experience Judith! Thank you for taking the time to leave us some feedback - Jen

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you for your feedback Alicia :) - Jen

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,319 reviews