Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,319 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome. Delivery on time. Professionally packaged and wonderfully presented. Thankyou so much. Have to wait for my daughter to open. Xxxx”

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Posted 5 years ago

“Beautifully presented products”

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Posted 5 years ago

“Fantastic service. Punctual delivery and the recipient was over the moon with their gift. Will definitely use you again and recommend you to all my friends. Thanks so much for helping to make a birthday special in these challenging times!”

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Posted 5 years ago

Not a problem Gabby, I'm glad it make their birthday extra special! Thank you for your feedback and I hope you have a great day.

Posted 5 years ago

“Great products. Easy ordering platform.”

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Posted 5 years ago

“Thanks for the swift, efficient delivery of my gourmetbasket. It was wonderful to be able to send a gift to a family member in these times. Thanks for your service.”

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Posted 5 years ago

“Mum loved her gourmet basket that we gave her for her 88th birthday in ISO, thankyou”

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Posted 5 years ago

“Fantastic products, prompt delivery!”

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Posted 5 years ago

“Ease of organising and speedy delivery for a last minute job”

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Posted 5 years ago

“great, fast service, on time delivery”

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Posted 5 years ago

We're glad to hear you're happy with out service! Thank you for your feedback.

Posted 5 years ago

“Great value for money - great presentation - fast delivery”

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Posted 5 years ago

We're glad to hear you're happy with out service! Thank you for your feedback.

Posted 5 years ago

“Easy ordering and purchase process Gift offered a point of difference to my close friend who lost her mum.”

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Posted 5 years ago

Hi Amanda, thank you for your kind words. I'm glad you were happy with our service.

Posted 5 years ago

“She loved the hamper. Thank you”

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Posted 5 years ago

That's great to hear! Not a problem.

Posted 5 years ago

“Thank You Gourmet Basket for helping me make my sons Birthday a little more fabulous. He loved the baskets you prepared and they were delivered without issue.”

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Posted 5 years ago

That's great to hear Simonne, thank you for your feedback. I hope your son had an amazing day!

Posted 5 years ago

“Smooth process. Basket was delivered as requested. Family member was very happy with the product.”

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Posted 5 years ago

Thank you for your feedback, I'm glad they enjoyed it!

Posted 5 years ago

“My friends were delighted with their basket.”

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Posted 5 years ago

I'm glad they liked it Debra. Thank you for your feedback and have a great day!

Posted 5 years ago

“Customers very happy”

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Posted 5 years ago

Glad you're happy with our service Liz :) Have a great day!

Posted 5 years ago

“It was good for my purpose”

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Posted 5 years ago

I'm glad Christine! Thanks for your feedback :) - Jen

Posted 5 years ago

“My friends LOVED it”

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Posted 5 years ago

Awesome! Thank you for letting us know Carmen :)

Posted 5 years ago

“Happy with the end product however be aware that the delivery times were changed when I went to check out where it was different on the website. It said for delivery next day to be ordered by 4.15 pm however when I went to check out it said due to Covid it would be 3 pm. This meant my sister didn't receive her parcel on her birthday which was disappointing.”

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Posted 5 years ago

Hello, thank you for taking the time to leave your thoughts and feedback about your experience with our service. I'm sorry the delivery times were changed; the current situation with COVID-19 in Australia has brought unprecedented delivery delays and we are doing our best to work with them and keep you informed about it. I can understand how this can be frustrating though when your sister's birthday is such an important day so I'm sorry for any inconvenience this may have caused. - Jen

Posted 5 years ago

“Great customer service. Delivered promptly, at time when was told. Recipients loved it!”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,319 reviews