Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,319 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good comms, delivered as promised on time, all good, thank you!”

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Posted 4 years ago

Hi There, Thank you for your feedback :) GB Team

Posted 4 years ago

“I live in the UK, but my daughter is living in TAS with her boyfriend. We used to send 'red cross' parcels from home, but they take so long to reach her (months, even using air freight). Your site allows us to send her special 'we love you' gifts, getting to her within days. Birthdays and special occasions are no longer delayed !! Honestly - your service is brilliant and the products exactly what I was looking for !! THANKS !! :-)”

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Posted 4 years ago

Hi James, Thank you so much for your feedback!! We are so very pleased you enjoyed our services and we look forward to seeing you again :) GB Team

Posted 4 years ago

“Wonderful service & tons of help from the phone staff. Have used Gourmet Basket many many times and have never been disappointed. The variety of choice is truly great. I always use Gourmet Basket for my special gifts. Keep on GB. You are special.”

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Posted 4 years ago

Hi Keith, Thank you so much for your feedback, it means so much to us!! We are so pleased to hear that you always enjoy our services and we look forward to seeing you soon! :) GB Team

Posted 4 years ago

“Ordering was simple and gift arrived right on time”

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Posted 4 years ago

“Lovely basket full of goodies that the recipient really enjoyed”

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Posted 4 years ago

Hi Paula, We are so pleased they loved it!! See you soon :) GB Team

Posted 4 years ago

“The recipient of this basket was overwhelmed and loved the contents. The service was excellent from the time I placed the order right through and I wouldn't hesitate to use this company again.”

Gourmet Basket 5 star review on 23rd March 2021

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Posted 4 years ago

Hi Margaret, Thank you so much for your feedback and sending a photo!! We are so pleased they loved the hamper! Look forwards to seeing you soon :) GB Team

Posted 4 years ago

“Arrived on time and the recipient loved what she got, many thanks”

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Posted 4 years ago

Hi Philip, We are so glad you enjoyed our services and that the recipient loved her gift!! See you soon :) GB Team

Posted 4 years ago

“My friend loved her basket! Beautiful”

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Posted 4 years ago

Hi Becki, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“easy to navigate website, prompt delivery and my friends said the basket was awesome. Would recommend Gourmet Baskets for your hamper purchases. thank you”

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Posted 4 years ago

Hi Michelle, Thank you so much for your feedback! We are so very pleased they loved the hamper and we look forward to seeing you soon! :) GB Team

Posted 4 years ago

“The gift hamper was packed beautifully and everything inside was exactly as it was advertised. The delivery charge of $25.00 is very much high for delivery within the Sydney Metropolitan.”

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Posted 4 years ago

Hi Neelum, Thank you for your feedback. The delivery fee can differ based on; the size of the gift, where it is traveling and/or the delivery turnaround time. We are so pleased they loved the hamper! Thanks :) GB Team

Posted 4 years ago

“Fantastic service!”

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Posted 4 years ago

Hi Blerina, Thank you so much for your feedback!! GB Team :)

Posted 4 years ago

“Our staff member loved their new baby gift”

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Posted 4 years ago

Hi There, We are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“The only negative is that you don’t answer the phone and it goes to voice mail”

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Posted 4 years ago

Hi Jessica, Thank you for your feedback. Please know we are working on a better option, instead of a voice mail system. GB Team :)

Posted 4 years ago

“I have now used gourmetbasket.com.au several times over the past year to deliver gifts to family in Australia, and have always had the best response to the goodies!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! We are so pleased you enjoy our services!! GB Team :)

Posted 4 years ago

“We ordered this from the UK for relatives in Perth. The order process was easy and it was dispatched and delivered in very good time. My mother in law is really pleased with it!”

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Posted 4 years ago

Hi Lesley, We are so pleased she loved the hamper and they you enjoyed our services! See you soon :) GB Team

Posted 4 years ago

“Basket was perfect. Just a quick note about your delivery person. I was home and opened the door just as he dropped it at the front door. We're very pleased the bottle of bourbon didn't break.”

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Posted 4 years ago

HI Sally, Thank you for your feedback! We are sorry the driver left the package at the door, when you were home..But we are so pleased you liked the hamper! Thanks GB Team :)

Posted 4 years ago

“Another fabulous experience. Always great service and a great product. This time I made an error with the delivery date, so I required support to change my order. And the gift was going all the way to a very remote location in NT. Thank you so much!”

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Posted 4 years ago

Hi Kellie, Thank you so much for your feedback!! We are so pleased you enjoyed your experience with us! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“The recipient of my basket received it the day I wanted her to, (her 60th birthday) and she was very pleased with it. I also have to say it was a difficult decision on which one to go with as there were so many to choose from.”

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Posted 4 years ago

Hi Kelli, We are so very pleased she loved the hamper and that you loved our selection to choose from!! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“I had issues with delivery couriers but gourmet hampers were amazing. Best customer service I have ever received! Ramon went out of his way to replace the hamper than courier had lost and kept in constant contact to keep me informed.”

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Posted 4 years ago

Hi There, We are so sorry to hear you experienced some delivery issues, but we are so pleased you enjoyed our services!! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“Boyfriend loved the basket and was definitely surprised by it on his birthday!”

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Posted 4 years ago

Hi There, We are so pleased he loved the hamper!! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,319 reviews