Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,228 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great and responsive. Unfortunately they didn’t receive the gift hamper on the date I requested, but they love it.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback. We are sorry to hear the hamper arrived slightly late, but we are so pleased to hear they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“This is from the receiving person: "I cleared the mail and there was this amazing box of goodies, so blown away and appreciate the gesture, so thoughtful, love it all, thanks heaps". I am very happy with the service and the gift baskets from Gourmet Basket. Thank you! Erika :) Will definitely use again!”

Helpful Report

Posted 4 years ago

“I recently ordered 2 baskets for family in a different state. First basket arrived on the day it was intended (Friday - before smothered day) very happy. Second basket, delivered to the same town on the same date wasn’t delivered until the following Monday (after Mother’s Day) but was delivered to the next door neighbour. Luckily they know the neighbours who could then drop it off. But the baskets themselves were both great.”

Helpful Report

Posted 4 years ago

Hi Kirrily, Thank you so much for your feedback. We are sorry one of the hampers arrived slightly late and to the neighbours address - but we are so happy to hear your overall experience was pleasant! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“Looks good. Was delivered on time for my daughters birthday and hopefully will taste just as delicious! So nice to find something I can order in UK for a Melbourne delivery.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“I've ordered from Gourmet Basket a few times now including for my Brother's 50th and for my Mum and my Mother-in-law for Mother's Day. Each time the gifts have been received safe and sound- I was really impressed that the Mothers Day gifts sent to two different states in Australia were delivered in time for mothers day even though I placed my orders late- thank you!!! The recipients have been overjoyed with each gift basket- beautifully packaged and beautiful quality contents. I will definitely continue using Gourmet Basket for special gifts on special occasions! Thank you for such wonderful, thoughtful gift baskets and perfect customer service!! HIGHLY RECOMMEND!!”

Helpful Report

Posted 4 years ago

Hi JENNIFER, Thank you so much for your feedback! We are so very happy to hear you enjoyed your experience with us and that the recipients loved the gifts too!! See you soon :) GB Team

Posted 4 years ago

“I ordered a Mother’s Day basket and it arrived the next day by air express. Impressed.”

Helpful Report

Posted 4 years ago

Hi Emma, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Thank you so much, Mum loved the basket and delivery was Friday before Mothers Day. I was expecting the delivery on Monday - thank you it was the perfect surprise for Mum!”

Helpful Report

Posted 4 years ago

Hi Leonie, Thank you for your feedback! We are so happy to hear she loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“The basket was EXACTLY what I ordered. It arrived on time, looked amazing and we are so so happy with it.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! We are happy to hear they loved the hamper :) See you soon! GB Team

Posted 4 years ago

“Beautiful products and Delivered on time. Thank you”

Helpful Report

Posted 4 years ago

Hi Dione, Thank you so much for your feedback, it means so much to us. See you soon :) GB Team

Posted 4 years ago

“My mother in law loved her Mother's Day basket. She said it was full of yummy things.”

Helpful Report

Posted 4 years ago

Hi Lynda, Thank you for your feedback. We are so happy to hear she loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Excellent delivery and well presented”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Very impressed with service and prompt delivery. Contents of hamper of high quality.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so very much to us! See you soon :) GB Team

Posted 4 years ago

“The injured employee was very surprised and happy to receive the hamper.”

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Posted 4 years ago

Hi Stephanie, We are so happy to hear they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“the gift was beautifully packaged and very well recieved by my friend. Communication was excellent by gorumet basket. would use again. Thanks”

Helpful Report

Posted 4 years ago

Hi Anna, Thank you for your feedback. We are so happy to hear you enjoyed your experience with us! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Gourmet Baskets are always a fantastic gift to send. Love the varieties. The service and delivery is excellent!”

Helpful Report

Posted 4 years ago

Hi There, We are so pleased to hear you enjoyed your experience with us! See you soon :) GB Team

Posted 4 years ago

“So easy to order from NZ received with delight”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your feedback. We are so happy to hear you had a pleasant experience :) See you soon! GB Team

Posted 4 years ago

“Amazing package, got this for my Mum on Mother's Day!”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“As always, easy to deal with and deliver what is promised”

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Posted 4 years ago

Hi Luc, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Recipient was delighted with the gourmetbasket :)”

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Posted 4 years ago

Hi There, Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“extremely happy with the service, I was kept informed throughout the process from receiving the order, when it was packed, when it left the wharehouse and when it was delivered, which gave me a huge sense of security. The receiver mentioned how lovely it was all packaged up and the quality of the products. would have no hesitations in using gourmet basket again.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so very much for your feedback!! We are so happy to hear you enjoyed your experience with us and that the recipient loved the hamper!! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,228 reviews