Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,385 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great, fast service, on time delivery”

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Posted 5 years ago

We're glad to hear you're happy with out service! Thank you for your feedback.

Posted 5 years ago

“Great value for money - great presentation - fast delivery”

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Posted 5 years ago

We're glad to hear you're happy with out service! Thank you for your feedback.

Posted 5 years ago

“Easy ordering and purchase process Gift offered a point of difference to my close friend who lost her mum.”

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Posted 5 years ago

Hi Amanda, thank you for your kind words. I'm glad you were happy with our service.

Posted 5 years ago

“She loved the hamper. Thank you”

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Posted 5 years ago

That's great to hear! Not a problem.

Posted 5 years ago

“Thank You Gourmet Basket for helping me make my sons Birthday a little more fabulous. He loved the baskets you prepared and they were delivered without issue.”

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Posted 5 years ago

That's great to hear Simonne, thank you for your feedback. I hope your son had an amazing day!

Posted 5 years ago

“Smooth process. Basket was delivered as requested. Family member was very happy with the product.”

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Posted 5 years ago

Thank you for your feedback, I'm glad they enjoyed it!

Posted 5 years ago

“My friends were delighted with their basket.”

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Posted 5 years ago

I'm glad they liked it Debra. Thank you for your feedback and have a great day!

Posted 5 years ago

“Customers very happy”

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Posted 5 years ago

Glad you're happy with our service Liz :) Have a great day!

Posted 5 years ago

“It was good for my purpose”

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Posted 5 years ago

I'm glad Christine! Thanks for your feedback :) - Jen

Posted 5 years ago

“My friends LOVED it”

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Posted 5 years ago

Awesome! Thank you for letting us know Carmen :)

Posted 5 years ago

“Happy with the end product however be aware that the delivery times were changed when I went to check out where it was different on the website. It said for delivery next day to be ordered by 4.15 pm however when I went to check out it said due to Covid it would be 3 pm. This meant my sister didn't receive her parcel on her birthday which was disappointing.”

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Posted 5 years ago

Hello, thank you for taking the time to leave your thoughts and feedback about your experience with our service. I'm sorry the delivery times were changed; the current situation with COVID-19 in Australia has brought unprecedented delivery delays and we are doing our best to work with them and keep you informed about it. I can understand how this can be frustrating though when your sister's birthday is such an important day so I'm sorry for any inconvenience this may have caused. - Jen

Posted 5 years ago

“Great customer service. Delivered promptly, at time when was told. Recipients loved it!”

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Posted 5 years ago

“Our son and his family loved the basket you arranged. Thanks so much. Being locked down in Melbourne it was extra special.”

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Posted 5 years ago

“Very prompt service. Arrived on the date with only 2 days notice.”

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Posted 5 years ago

“The gift recipient was very pleased with the gourmet basket.”

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Posted 5 years ago

“Great value, prompt delivery - and one very happy recipient! Will use again!”

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Posted 5 years ago

“quality inclusions,beautifully presented. I was charged incorrectly for shipping and on request was promptly and politely responded and refunded”

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Posted 5 years ago

“Wonderful prompt reliable service. High quality products presented beautifully. Highly reccommend❤”

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Posted 5 years ago

“The box was sent to a team mate in hospital and she absolutely loved it! She sent pics and it was beautiful too. Delivered quickly and seamlessly 😊”

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Posted 5 years ago

“A present for my daughter’s birthday. She absolutely loved every morsel! Thank you.”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,385 reviews