Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,382 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“It was disappointing the basket was sitting in cairns post office for 3 days when it was only a hour away from the address for the delivery date 24/4 Otherwise everything was perfect shall use you again 🎉”

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Posted 6 years ago

“Packages arrived on time, good condition, nicely packaged. Thank you! Would have been nice to select a shoe size for the slippers but thankfully the default L size fitted well.”

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Posted 6 years ago

“everybody happy with it”

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Posted 6 years ago

“Delivered on time and as expected.”

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Posted 6 years ago

“Lovely Easter arrangement , arrived on time Will use again”

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Posted 6 years ago

“Item was shipped to a PO Box address - thank you - I realise this is difficult but couldn't arrange a home delivery as it was business.”

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Posted 6 years ago

“I needed to send a gift for a house warming present quickly and you had a wonderful variety to choose from and good quality product too. My friends were very impressed- thank you”

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Posted 6 years ago

“Amazing gift options and great customer service.”

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Posted 6 years ago

“Beautifully presented, quality product and excellent service. Thank you.”

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Posted 6 years ago

“Delivery was late and missed her birthday - likely due to COVID. She was very happy with the hamper!”

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Posted 6 years ago

“Excellent service, great product, delivered on time”

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Posted 6 years ago

“Was very well received. Children enjoyed sweets..something for everyone. Came a day before necessary but that's better than later!”

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Posted 6 years ago

“Sent as a gift to my best friend for his birthday. Unfortunately the three pack whisky taste pack was unavailable however, gourmetbasket contacted me quickly and sorted that out with a replacement and upgraded bottle. Customer service was outstanding and my friend loves his gift. Thanks again for all your efforts.”

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Posted 6 years ago

“My daughter has just rang to say she has received her basket and said it is absolutely gorgeous I am really pleased with the service you have provided thanks patricia Wray”

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Posted 6 years ago

Thank you so much Patricia for sharing your feedback - We are beyond thrilled to hear your daughter loved her Luxury Pamper Hamper and that you are happy with our service. We look forward to assisting you again in the near future Kind Regards Rachael Customer Service

Posted 6 years ago

“The basket itself was great, however the website experience is awful. There are glitches that made it difficult to get through the order system. Also, not being able to remove additional items to a basket once at the confirmation page prior to checkout was annoying. There was also an issue trying to hit space bar when writing the message (it kept wanting me to input a suburb or something?). I am on an iPhone so it’s the mobile site. Lastly, when I tried to mention the issues to the help online at the time, they completely misunderstood me and instead of trying to clarify my question, told me I needed to amend my message by emailing. Not happy, so despite the basket being fantastic I would not order again as the website gave me a lot of grief.”

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Posted 6 years ago

Thanks for taking the time to contact us and we would like to apologise about your recent experience and difficulty you experienced with our website when trying to place your order. Feedback like this helps us to improve our services to our customers and for this, we are very grateful. If you wish to discuss this matter further please don't hesitate to call our office. Kind Regards Rachael Customer Service

Posted 6 years ago

“Beatifully presented basket to cheer up a friend going through a very difficult time. Thank you”

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Posted 6 years ago

“Great customer service and amazing products. Made my Aunties day celebrating her 60th birthday in isolation. Thank you”

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Posted 6 years ago

“My daughter loved the gift of her gourmet basket from the packaging to the contents. Delivery was on time. Thank you!”

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Posted 6 years ago

“Gourmet Basket's website is very easy to use and they delivered regionally when they said they would. I would recommend Gourmet Basket to anyone”

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Posted 6 years ago

“Great products, everyone who got them loved them, reasonable price as well. Would 10/10 order again!”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,382 reviews