Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My girlfriend loved her gourmet basket, was a wonderful surprise for her 50th birthday that we could not attend due to lockdown.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Terrific to be able to order these from NZ lockdown to go to Sydney Lockdown. Thank you. Very reliable.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Very much appreciated by the receiver.”

Gourmet Basket 5 star review on 16th October 2021

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Posted 4 years ago

“My daughter in law loved it, but seeing as how I am in Victoria and she is in Brisbane I haven't actually seen it.”

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Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“The contents were great, and not GB’s fault likely but the wooden beer caddy was broken in 4 places. Likely dropped by couriers.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper/delivery service, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 4 years ago

“Sorry but it was a complete disappointment, enormous box, full of scrunched up paper, tiny contents. Was an embarrassment to send as a gift. All those that saw it couldn’t believe such deceptive packaging”

Helpful Report

Posted 4 years ago

Hi Frank, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper, please know we dispatched the orders based off the description provided on our website. We hope the items within the hamper were still enjoyed. Thank you, GB Team

Posted 4 years ago

“Beautiful packing and good experience. Thank you!”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“arrived on time and as described.they were very happy”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“My daughter loved it , it arrived on time.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Gourmet basket has always delighted. As a recipient and a provider, everybody has been totally thrilled with the presentation, contents and timing of receipt/delivery. I have used other providers, due to availability and destination, however GB provides the best. Thank you and kind wishes.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“My friend loved her present”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Great products, great service prompt and well presented. These guys know what they are doing and look after their customers.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Easy to navigate the website, easy to order and have great payment options. As the hamper was delivered to New South Wales and I live in Western Australia, I didn’t get to see it in person but I believe the recipients were more than happy with it.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Great Basket, dispatch and delivery notifications could be improved. Excellent customer service though when I called to clarify delivery. Would use again.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Despite Covid the service was good overall Quality products”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“I sent the hamper to my sister who was recovering at home after an operation. She was more than happy with the hamper.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Excellent product choices beautifully presented.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Delivered on time, in well presented packaging and extremely enjoyed by receiver.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Was a good mix but prices can be a bit more competitive”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“A very unhappy and stressful experience due to extremely delayed delivery and no offer from Gourmet baskets to redirect the delivery”

Helpful Report

Posted 4 years ago

Hi Lindi, Thank you for taking the time to provide us with you feedback. We can see you have reached out to our team regarding your recent order, and they tried to rectify the experience you had. We understand it is disappointing you are experiencing a delay with the arrival of your hamper; however, we hope it's enjoyed once received. Thank you, GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews