Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,170 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 27th May 2025

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Easy online ordering. Delivery on my daughter’s birthday. She was delighted to receive this.”

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Posted 3 years ago

Hi Elaine, Thank you for your feedback! We are thrilled to hear she loved the hamper and we look forward to seeing you soon :) GB Team

Posted 3 years ago

“Delivery was slightly slower than expected, however we were informed of this beforehand. Otherwise the hamper itself was beautifully packed, and absolutely delicious. It was a thank you present for a friend and she has enjoyed everything so far.”

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Posted 3 years ago

Hi Cathy, Thank you for your feedback! We are sorry the hear the delivery took a little longer than expected, but we are pleased to you enjoyed our services and that the recipient loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Delivered on time”

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Posted 3 years ago

Hi Dean, Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Really great quality gifts and reliable service. Perfect for work sendoffs! Have purchased three hampers in the last year, all received very happily.”

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Posted 3 years ago

Hi Pamela, Thank you so much for your feedback! We are so happy to hear you keep enjoying our services and that the recipients love the hampers too! See you soon :) GB Team

Posted 3 years ago

“Very happy with everything”

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Posted 3 years ago

Hi There, Thank you so much for your feedback. We are so happy you enjoyed your experience with us! See you soon :) GB team

Posted 3 years ago

“Always a pleasure to deal with this company”

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Posted 3 years ago

Hi Russell, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“I live in Canada and order a gift basket for my daughter who lives in Australia. The online ordering process was quick and easy. The pictures and description of what was in the basket showed exactly what is included, and it had a nice variety of goodies. I received regular updates which made it easy for me track the delivery and gave me peace of mind knowing that it would be delivered on the requested delivery date. My daughter was thrilled to receive it and excited with all the goodies in the basket! Very pleased from beginning to end, and I would definitely use this service again. Many thanks!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! We are so pleased to hear you enjoyed your experience with us and we are even more pleased your daughter loved the hamper and all the goodies! Look forward to seeing you soon :) GB Team

Posted 3 years ago

“I have previously used Gourmet Basket to deliver hampers to my family in Australia. I chose them to deliver a whiskey treat for my son-in-law's birthday. It arrived on the chosen date and he was delighted with it!”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are so happy that your son in law loved the hamper :) See look forward to seeing you soon! GB Team

Posted 3 years ago

“MY friend was absolutely over the moon at her gift basket I got a sneek peek at it also, and was very impressed at the quality and presentation. I will be using Gourmet Baskets again. A big thank you to your customer service and also Startrack for getting it here on time.”

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Posted 4 years ago

Hi Carole, Thank you for your feedback! We are so pleased they loved the hamper and that you enjoyed your experience with us! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“My birthday recipiant loved his basket”

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Posted 4 years ago

Hi Amanda, Thank you for your feedback, we are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“The recipient loved the gift basket. He seemed very surprised at how good it was. :)”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are so happy he loved the hamper and was also surprised :) See you soon :) GB Team

Posted 4 years ago

“We have recently decided to started giving our client's hampers at the handover of their new home and we choose Gourmet Basket as our first. We are so glad we picked Gourmet Basket out of the many other hamper companies around. Our client was so impressed & over the moon and could not thank us enough for their hamper. The contents of the hamper was a perfect mix of sweet, savory and wines. All of the products looked great and very high quality, a very special and unique mix. It was also great that we could customise the hamper by adding in extra items. Overall an impressive gourmet hamper, presented beautifully with a custom ribbon featuring our company logo and a personalised card also featuring our company logo to top it all off. We received excellent service from all the team to make sure our first hamper was perfect. Gourmet Basket's communication and follow through was outstanding. Nothing was ever too much trouble and they went above and beyond to make sure the outcome was how it was, spot on! Delivery was quick and easy. It is safe to say that we will now be using Gourmet Basket for all of our home handovers going forward after our great first experience. Five plus stars, we highly recommend Gourmet Basket.”

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Posted 4 years ago

Hi Michelle, Thank you so much for your feedback, it means so much to us!! We are so pleased to hear you enjoyed your experience with us from start to finish! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“The gourmet basket was received on time with much pleasure. We have ordered a basket before as the company puts together a variety of delicious goods and its beautifully presented.”

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Posted 4 years ago

Hi Eva, Thank you for your feedback! We are so pleased to hear you are a returning customer and love our service and products! Look forward to seeing you again soon :) GB Team

Posted 4 years ago

“I’m so happy that I was able surprise my brother in Brisbane, all the way from United States. Very pleased with the service and quality of products. Would definitely use it again and it would be nice to have more sausage/ cold cuts options.”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are so pleased to hear your brother was surprised and loved the hamper! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“The gift arrived arrived right on time, well packaged for transit and beautifully presented. The online assistant was incredibly helpful in ensuring the delivery date, and the recipient felt truly pampered, thankyou.”

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Posted 4 years ago

Hi Sharyn, Thank you so much for your feedback! We are so pleased to hear you enjoyed your experience with us and that the recipient felt truly pampered!! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“This was a last minute birthday gift for my interstate cousin. The response time was amazing, he received it on his birthday and immediately sent me a picture of the basket raving about how good it was. I couldn't have asked for a better result!”

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Posted 4 years ago

Hi Kit, Thank you so much for your feedback, it means so much to us! We are so happy to hear your cousin loved the hamper and was raving about it! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Very surprised and happy , thank you for the prompt delivery”

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Posted 4 years ago

Hi Barbara, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Great variety and produce - amazing service :) thank you”

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Posted 4 years ago

Hi Courtney, Thank you for your feedback! We are so very happy to hear you enjoyed our experience with us, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“I highly recommend Gourmet Basket. The selection is great, communication terrific and delivery was prompt. The basket I ordered was beautiful and well presented.”

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Posted 4 years ago

Hi Julie, Thank you for your feedback! We are so pleased to hear you enjoyed our services with us, and that the recipient enjoyed it! See you soon :) GB Team

Posted 4 years ago

“It was excellent!!”

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Posted 4 years ago

Hi Mary, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,170 reviews