Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love giving and receiving the delights of Gourmet Basket and continue to experience both!!!”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) Gb team

Posted 3 years ago

“I am very pleased with the delivery on the date that I stipulated, The gift box was nicely packed and delivered in very good condition.”

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Posted 3 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB team

Posted 3 years ago

“Delivered on the day requested. Recipient delighted with packaging and products.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Quality of the Death By Chocolate Basket was great, however it was not delivered to the correct place at a large hospital”

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Posted 3 years ago

Hi Nicole, Thank you for your feedback. We are sorry to hear the delivery didn't occur as planned, however, we hope the hamper was still enjoyed! Thank you, GB team

Posted 3 years ago

“Great service with very good products”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“My sister was isolated due to Covid so when she received her hamper..she was over the moon..she had been craving chocolate the night before so was absolutely thrilled..Thankyou from both of us 🌟”

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Posted 3 years ago

Thank you for your feedback! We are thrilled to hear she enjoyed the hamper and it brought her some comfort, during her isolation period. See you soon :) GB team

Posted 3 years ago

“They loved it. It was on time and very nicely presented.”

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Posted 3 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 3 years ago

“The basket allowed me to say THANK YOU to my very special friend in a way that was meaningful to us both. The combination of quality and beauty was perfect.”

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Posted 3 years ago

Thank you for your feedback! We are thrilled to hear the hamper brought joy to the both of you :) We look forward to seeing you again! GB team

Posted 3 years ago

“Prompt arrival and beautifully presented”

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Posted 3 years ago

Thank you for your feedback :) See you soon! GB team

Posted 3 years ago

“The way the gift is presented is perfect. The receiver was impressed. Thanks!”

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Posted 3 years ago

Thank you so much for your feedback!! See you soon :) GB team

Posted 3 years ago

“good selection, seamless delivery on the requested date”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“The basket was delivered on time and my niece loved the contents, especially the very soft Easter bunny.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB team

Posted 3 years ago

“Good service, delivered on time”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Unsure why you'd offer Easter delivery and it arrives a week after Easter? Great gift and presentation but really disappointed that our team didn't get until after Easter.”

Helpful Report

Posted 3 years ago

Hi Chrissie, Thank you for taking the time to provide us with your feedback. Please know the selected date is a preferred delivery date and is not guaranteed. However, we understand the disappointment and we apologise for any inconvenience caused. Although the hamper arrived later than expected, we hope it was enjoyed. Thank you, GB team

Posted 3 years ago

“recipient was very happy with their gift delivery was on time well done”

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Posted 3 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 3 years ago

“the pamper basket was for a long term staff member who was leaving us. the items in the basket were perfect. thanks so much”

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Posted 3 years ago

Thank you for your feedback, we are thrilled to hear the hamper was enjoyed!! See you soon :) GB team

Posted 3 years ago

“My son was really impressed with the Gentlemen's Beard Hamper I ordered for him. I added a bottle of bubbly and it was a perfect birthday gift.”

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Posted 3 years ago

Thank you for your feedback! We are thrilled to hear he loved the hamper and all the goodies inside! See you soon :) GB team

Posted 3 years ago

“This basket was sent to one of our staff members and they loved it.”

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Posted 3 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 3 years ago

“I sent an email the day of receiving our hampers - both were damaged and one came with an open packet of chips. I sent photos of this. Haven't had response from anyone.”

Helpful Report

Posted 3 years ago

Hi Annabel, Thank you for taking the time to provide us with your feedback. Please know our team responded to your email on 25/3, and awaiting your response. If you would still like assistance from our team, please feel free to respond to the original email or via phone on 1300 354 393 Thank you, GB team

Posted 3 years ago

“Great selection, quick delivery, happy recipient! :)”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews