Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,231 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the fantastic service - much appreciated”

Helpful Report

Posted 5 years ago

Thank you so much Delwin for sharing your feedback with us. The team are delighted to hear that you enjoyed our services. We look forward to assisting you again very soon Kind Regards, Rachael Customer Service

Posted 5 years ago

“Recipient was delighted !”

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Posted 5 years ago

Thank you for your review that is absolutely wonderful to hear Di :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Love, Love, Loved it!! Thank you”

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Posted 5 years ago

That is so fantastic to hear Nicole :) Thank you so much for taking the time to share this with us. Kind Regards Rachael Customer Service

Posted 5 years ago

“Ordered a Mothers Day hamper for my Mother-In-Law who lives interstate. The hamper was beautiful and was delivered on time. A very happy recipient, than you!!”

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Posted 5 years ago

Thank you for your lovely feedback Ann. We are so happy to hear your Mother-In-Law loved her Royal Albert Tea Hamper. We look forward to helping you find your next gift very soon :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Perfect Mother's Day gift. Delivery was quick and reliable. Thank you!”

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Posted 5 years ago

Thank you so much for your review! Wonderful to hear you loved the Simply Nigella Deluxe Basket and our fast delivery service - You're most welcome :) Kind Regards Rachael Customer Service

Posted 5 years ago

“My brother received his gourmet basket on time and was very happy with the gift. Thank you!”

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Posted 5 years ago

Thank you Maria for taking the time to share your feedback with us. The Gourmet Basket Team are thrilled to hear your brother was really happy with his Shaken Not Stirred Martini Hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Mum received her basket a little early, but she was so happy and tells me it looked great and all the products were really nice.”

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Posted 5 years ago

Thank you so much Kira for sharing. It's really great to hear that your mum was happy with the presentation and products in her Cheese and Wine Hamper :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Excellent gift!”

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Posted 5 years ago

Thank you for your review - Absolutely thrilled to hear the Sweet and Sparkling hamper was a hit! :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Everything arrived on time at a busy time of year. Thank You”

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Posted 5 years ago

Thank you Katie for your feedback - You're welcome we are so happy to hear you appreciated our fast delivery service especially during these busy times. Hope we can help you with your next gifts very soon Kind Regards Rachael Customer Service

Posted 5 years ago

“I recently ordered two "boxes" and both were delivered at the times requested. The lady Kim, who handled my telephone orders was particularly helpful and lovely to deal with.”

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Posted 5 years ago

Thank you so much Jennifer for taking the time to share your lovely feedback with us. I will be sure to let Kim know how much you appreciated her help throughout placing your order. We can't wait to help you with your next gifts very soon. kind Regards Rachael Customer Service

Posted 5 years ago

“The gift was beautiful and really appreciated by the recipient. Fast delivery”

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Posted 5 years ago

Thank you so much for your review. We are thrilled to hear the recipient loved their Shiraz and Savoury Hamper :) Kind Regards Rachael Customer Service

Posted 5 years ago

“this was a gift for a very special friend happy all round”

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Posted 5 years ago

Thank you for sharing this with us it's always great to hear such wonderful feedback like this and we are so happy to hear your friend loved her Mumm Champagne & Chocolates hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Quick and prompt service”

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Posted 5 years ago

Thank you so much for your review! We are thrilled to hear you are happy with our prompt service. Kind Regards Rachael Customer Service

Posted 5 years ago

“Great service and very fast delivery. Will definitely use your company again 👍”

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Posted 5 years ago

“We were disappointed that it was delivered the day after it was supposed to be delivered. It was meant to arrive on the day of the recipient's birthday which was 13 May 2020. The recipient was very happy with it.”

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Posted 5 years ago

“Great! Very happily received.”

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Posted 5 years ago

Thank you Candece for your review! The team are thrilled to hear they loved their Breakfast in Bed with Chai and Muesli Hamper :) Kind Regards Rachael Customer Service

Posted 5 years ago

“Customer service terrific. Staff lovely !”

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Posted 5 years ago

“I happened to be there when the hamper was delivered and everything about it was perfect - from the packaging to the presentation and contents. It was beautiful - I couldn't have hoped for better. The recipient (Mum) loved it!”

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Posted 5 years ago

That is so lovely thank you so much for sharing this with us! We are glad you got be there when your mum received her gift and we are beyond thrilled to hear she loved her hamper. Kind Regards Rachael Customer Service

Posted 5 years ago

“Basket was beautiful and delivered on time! Thank you”

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Posted 5 years ago

Thank you Susan for your feedback. You're welcome, we are very happy to hear you loved the Mum and Bub Treats Hamper and our fast delivery service. Kind Regards Rachael Customer Service

Posted 5 years ago

“Great customer centred service using quality products.”

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Posted 5 years ago

Thank you so much for taking the time to share your feedback. We are so happy to hear that you had a great customer service experience and that you enjoy our quality products. We look forward to helping you select your next gift very soon. Kind Regards Rachael Customer Service

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,231 reviews