Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,390 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use website and good variety available”

Helpful Report

Posted 6 years ago

“Great product, easy online ordering and perfect gift for my sister”

Helpful Report

Posted 6 years ago

“Delivered when it was promised and recipients were very happy with contents”

Helpful Report

Posted 6 years ago

“So easy to order and delivery was as promised even at the busy Covid/Easter time. Thank you!”

Helpful Report

Posted 6 years ago

“Very happy with service”

Helpful Report

Posted 6 years ago

“Basket was well received however it was delivered one day earlier than requested! This is not good when the basket is going to children”

Helpful Report

Posted 6 years ago

“Even in these troubled times the basket was delivered promptly. My sister in law loved it and commented the chocolate was the best she had ever tasted.”

Helpful Report

Posted 6 years ago

“I had to check with the recipient that they received what I had ordered. I learned by comparison that some items were switched. I would have been preferred to have been informedformed.”

Helpful Report

Posted 6 years ago

“Delivered on time and very impressed with the presentation.”

Helpful Report

Posted 6 years ago

“Delivery was very quick, reliable and all the goods seem to have been of really good quality, enjoyed by all!”

Helpful Report

Posted 6 years ago

“Delivered on 11th April, when it was booked for delivery on the 9th April. Recipients were happy with the gift but the buyer (me) wad disappointed with the late delivery. It was ordered And delivery date confirmed on the 3rd April”

Helpful Report

Posted 6 years ago

“Our son and daughter in-law loved it, something different for Easter.”

Helpful Report

Posted 6 years ago

“Our son and daughter in-law loved it. Much better than all that chocolate for Easter.”

Helpful Report

Posted 6 years ago

“Great hampers delicious and a good variety of offerings! Reliable and efficient too! Thanks”

Helpful Report

Posted 6 years ago

“I was looking for something particularly nice for my mother, who is "locked down" in residential aged care. I couldn't find anything I liked until I came across Gourmet Basket's site. The Easter hampers they had on offer contained lovely quality items with a range of prices and beautiful packaging. The gift was duly ordered, and delivered to my mother, who was absolutely delighted (and has since shared the joy around to some of her neighbours who haven't received Easter gifts).”

Helpful Report

Posted 6 years ago

“the recipients were very please with our gift”

Helpful Report

Posted 6 years ago

“Plenty of choices and the website was very easy to navigate”

Helpful Report

Posted 6 years ago

“Form fill on the website was a bit cumbersome, but the orodusts & service was excellent”

Helpful Report

Posted 6 years ago

“Basket never received.”

Helpful Report

Posted 6 years ago

Hello Ruth Thank you so much for reaching out. Sincere apologies I have looked into your delivery further for you and can see that unfortunately your gift was not delivered on your chosen gift delivery date. I can confirm your gift was delivered on the 14th April at 10.57am. Our customer service team have been in contact with you via email and as a gesture of apology we have refunded your delivery fee. If you would like to discuss the matter any further please feel free to contact the office. Kind Regards Rachael Customer Service

Posted 5 years ago

“My uncle loved the basket when he finally got it. I specifically chose to order from you as you are in the Highlands, which would make delivery quicker and easier than from Sydney. I was surprised and disappointed when it took more than week to get the 20kms from Moss Vale to Robertson and then it was just taken to the post office for him to collect and not delivered to his house as I expected! That said, he told me the hamper was lovely and he would keep your card to use in future.”

Helpful Report

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,390 reviews