Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all was good with delivery as requested. I did however download some ransomware from your site so had my computer down for a few days after purchase.”

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Posted 3 years ago

“I have ordered two hampers so far, and they have both been excellent.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Love the selection of hampers! Our friend loved hers x”

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Posted 3 years ago

“Great produce. A little late with the delivery, but all is good.”

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Posted 3 years ago

“I didnt get large feed back, but they were thrilled to receive it, and said it was all the things I had chosen, we what they liked”

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Posted 3 years ago

“Arrived 2 days late as advised it may be due to floods. Recipient delighted with items and presentation. I am very happy. Thank you.”

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Posted 3 years ago

“Nice basket.”

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Posted 3 years ago

“My father was very happy thankyou, however, I did wish it was delivered on his birthday as requested - 24 November. I do appreciate courier issues though.”

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Posted 3 years ago

“Good, reliable service. Trustworthy. Great personal interaction - thank you Natasha!”

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Posted 3 years ago

“Good but the company name you printed is wrong. We hope we can have some new gift card back with correct company name .”

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Posted 3 years ago

“Very roughly packaged and dented”

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Posted 3 years ago

“Great customer service and delivery.”

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Posted 3 years ago

Thank you so much for your feedback! See you soon 🎁 GB Team

Posted 3 years ago

“Baskets were very good, I was charged for two baskets and two got delivered but unsure how that happened, only one was ordered.”

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Posted 3 years ago

Thank you for your feedback. We have looked into your order and can see two hampers were selected, when placing the order. We are sorry if you experienced some difficulties when placing your order... but we are pleased to hear the hampers were enjoyed. Hope to see you soon 🎁 GB team

Posted 3 years ago

“Great basket, just needed it delivery in foyer but driver came up stairs as the gift wS a surprise.Only slight issue.”

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Posted 3 years ago

Thank you for your feedback! We are sorry to hear the delivery didn't go completely as planned, but we are thrilled to hear the hamper was still enjoyed 🎁 See you soon! GB Team

Posted 3 years ago

“The basket was loved once it arrived. I was under the impression that the basket was coming from Brisbane and would have arrived on time if this had been the case but the basket actually came from Sydney. When googling the website does say Brisbane. My only disappointment was the late arrival.”

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Posted 3 years ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear the hamper arrived slightly later then expected. Please know our dated are a preferred delivery date and not guaranteed, due to unforeseen delays across the courier network - with that said, we do understand the disappointment. Although the hamper was slightly late, we are pleased to hear it was still well received 🎁 We hope to see you again, GB Team

Posted 3 years ago

“Parcel tracking was great. However, the parcel arrived a day later than requested.”

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Posted 3 years ago

Thank you for your feedback! We are sorry to hear the hamper arrived later then expected, but we hope the hamper was still well received 🎁 We hope to see you again! GB Team

Posted 3 years ago

“Very good service, delivery the next working day. I was advised the box was left in a safe spot in good condition and it was received with love. Thank you for the courteous service.”

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Posted 3 years ago

Thank you for taking the time to provide us with your feedback, it means so much to us!! See you soon 🎁 GB Team

Posted 3 years ago

“Reliable and have good tracking on the process of the delivery”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 3 years ago

“The Basket was well received.”

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Posted 3 years ago

Thank you for your feedback! We look forward to seeing you soon 🎁 GB Team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews