Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,199 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice basket.”

Helpful Report

Posted 2 years ago

“My father was very happy thankyou, however, I did wish it was delivered on his birthday as requested - 24 November. I do appreciate courier issues though.”

Helpful Report

Posted 2 years ago

“Good, reliable service. Trustworthy. Great personal interaction - thank you Natasha!”

Helpful Report

Posted 2 years ago

“Good but the company name you printed is wrong. We hope we can have some new gift card back with correct company name .”

Helpful Report

Posted 2 years ago

“Very roughly packaged and dented”

Helpful Report

Posted 2 years ago

“Great customer service and delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback! See you soon 🎁 GB Team

Posted 2 years ago

“Baskets were very good, I was charged for two baskets and two got delivered but unsure how that happened, only one was ordered.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We have looked into your order and can see two hampers were selected, when placing the order. We are sorry if you experienced some difficulties when placing your order... but we are pleased to hear the hampers were enjoyed. Hope to see you soon 🎁 GB team

Posted 2 years ago

“Great basket, just needed it delivery in foyer but driver came up stairs as the gift wS a surprise.Only slight issue.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are sorry to hear the delivery didn't go completely as planned, but we are thrilled to hear the hamper was still enjoyed 🎁 See you soon! GB Team

Posted 2 years ago

“The basket was loved once it arrived. I was under the impression that the basket was coming from Brisbane and would have arrived on time if this had been the case but the basket actually came from Sydney. When googling the website does say Brisbane. My only disappointment was the late arrival.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear the hamper arrived slightly later then expected. Please know our dated are a preferred delivery date and not guaranteed, due to unforeseen delays across the courier network - with that said, we do understand the disappointment. Although the hamper was slightly late, we are pleased to hear it was still well received 🎁 We hope to see you again, GB Team

Posted 2 years ago

“Parcel tracking was great. However, the parcel arrived a day later than requested.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are sorry to hear the hamper arrived later then expected, but we hope the hamper was still well received 🎁 We hope to see you again! GB Team

Posted 2 years ago

“Very good service, delivery the next working day. I was advised the box was left in a safe spot in good condition and it was received with love. Thank you for the courteous service.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to provide us with your feedback, it means so much to us!! See you soon 🎁 GB Team

Posted 2 years ago

“Reliable and have good tracking on the process of the delivery”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“The Basket was well received.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We look forward to seeing you soon 🎁 GB Team

Posted 2 years ago

“the young family enjoyed the gift that was suitable .”

Helpful Report

Posted 2 years ago

Thank you for your feedback 🎁 We are thrilled to hear the hamper was enjoyed! See you soon ✨ GB Team

Posted 2 years ago

“The package arrived the day after I expected it to... However, the products were well packed and of top quality. The recipient was very happy with the present - so I was happy!!!”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived later than expected, but we are thrilled to hear they loved the hamper and all the goodies inside 🎁 See you soon! GB Team

Posted 2 years ago

“I ordered these for staff in our office! They really loved them and were so excited to receive them - highly recommended!”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it truly means so much to us!! See you soon 🎁 GB Team

Posted 2 years ago

“Always have great quality inclusions in the package, which my wife loves. Delivery took a little longer than expected this time, hence the 4 stars.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it truly means so much to us!! See you soon 🎁 GB Team

Posted 2 years ago

“Was well received by the person who it was given to. They thought it was very nice.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it truly means so much to us!! See you soon 🎁 GB Team

Posted 2 years ago

“Thank you for delivering on time. This is a Father’s Day gift. I’m sure he will enjoy it.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB Team

Posted 2 years ago

“We specifically searched for a Brisbane distributor and was asked for delivery date when booking basket but it wasn't even packed until the day after we wanted it delivered and not delivered for over 4 days - our colleague was nearly back at work by then. Just need to be a little more realistic with where basket is coming from and how many days it will actually take for delivery.”

Helpful Report

Posted 2 years ago

Thank you for providing us with your feedback. We are sorry to hear the delivery of your hamper did not go as planned - we hope the hamper was still enjoyed & we hope to see you again. GB Team 🎁

Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,199 reviews