Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,199 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've sent several Gourmet Baskets and they make a great 'thank you' or 'birthday gift'. And they beat wine and chocolates as Christmas gifts! Always nicely presented, good selection of goodies (and price range), and always delivered on time. With some baskets, it pays to add 1-2 things, like cheese or a bottle of wine, but the surprise on the receiving end is worth it”

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Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are thrilled to hear we've become your 'go to' for hamper/gifting needs 🎁 and we look forward to seeing you soon! GB team ✨

Posted 2 years ago

“The basket provided me with a way to connect and care for important people in my life separated by distance but not by heart. They enjoyed the basket in their time of grief.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! We look forward to seeing you again soon 🎁 GB team

Posted 2 years ago

“Hi, The lady who helped me put together a basket was very helpful. That's a BIG plus! There's one thing I wish your service included, and that's an actual/final picture of the order. Because the person who received my gift basket sent me a photo and it looked like it was missing elements that I put in the order. The photo of the order would be an amazing addition. Thanks for all your help and I will be using your service again as your staff member was helpful and also the order arrived on the day it was meant to, so I couldn't thank you enough for that.”

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Posted 2 years ago

Thank you so much for your feedback, it truly means so much to us!! We would love to offer this service, but due to order volume & warehouse space, we are unfortunately unable to offer this service at this time. We are thrilled to hear you enjoyed customising your hamper with us & please feel free to contact our customer service team if you need assistance on your next order with us 🎁 See you soon 😊 GB team

Posted 2 years ago

“Excellent order and delivery turnaround time”

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Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon 🎁 GB team

Posted 2 years ago

“Gourmet Baskets are great. This time around though I ordered within the time frame for delivery by Friday but it didn't arrive until the Monday which was after the people I bought it for arrived home from their wedding. A little disappointed but next time I'll just have to order even earlier.”

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Posted 2 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly later than expected; from time to time we experience some delays within the courier network due to unforeseen circumstances. Although the hamper arrived later than expected, we hope it was well received and that all the goodies were enjoyed! We hope to see you soon 🎁 GB team

Posted 2 years ago

“The gift was great but the courier/postal service left the parcel at the post office and the person was home at the time.”

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Posted 2 years ago

Thank you for your feedback. We are sorry to hear the delivery of your hamper didn't go as planned, but we are thrilled to hear the hamper was enjoyed 🎁 Hope to see you again, GB team

Posted 2 years ago

“Great service, delivery prompt and was communicated with when it was ready for pick up, picked up and delivered.”

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Posted 2 years ago

Thank you for your feedback! We are thrilled to hear you enjoyed your experience with us from start to finish. See you soon 🎁 GB team

Posted 2 years ago

“I liked the look of it for a friend recovering from an operation. Added a few other treats. It arrived the next day with good tracking communication via Australia Post Startrack.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us. We are thrilled to hear you enjoyed your experience with us, and that the hamper was also well received 😊 See you soon! GB team

Posted 2 years ago

“My friend loved her chocolate basket, but did comment that there should be more chocolates and less biscuits.”

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Posted 2 years ago

Thank you for your feedback. We are pleased to hear they enjoyed the overall hamper 🍫😊 See you soon :) GB team

Posted 2 years ago

“She was very excited with her gift.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon ;) GB team

Posted 3 years ago

“I ordered two. One received and they loved it.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB team

Posted 3 years ago

“Easy to use with lots of options.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB team

Posted 3 years ago

“I was glad they delivered on time. Only two points; one, the person didn't knock to say it had arrived and two, the gingerbread man was broken.”

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Posted 3 years ago

Thank you for your feedback. We are sorry to hear to gingerbread man was broken in transit, but we are pleased to hear you enjoyed your overall experience. See you soon :) GB team

Posted 3 years ago

“A great variety of product.”

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Posted 3 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 3 years ago

“Was a gift for friends in Au while I’m in NZ so was easy and convenient to order online Of course unable to view the actual gift but was told by recipients that it was lovely”

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Posted 3 years ago

Thank you for your feedback. We are so pleased to hear we were able to make your gift-giving easy and convinent! See you soon :) GB team

Posted 3 years ago

“It was delivered ion time.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“i use as a work tool very good”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Easy process to order and see tracking. All good.”

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Posted 3 years ago

Thank you for your feedback! It means so much to us! See you soon :) GB team

Posted 3 years ago

“They loved it!”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Enjoyed....”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,199 reviews