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Gourmet Basket Reviews

4.6 Rating 6,689 Reviews

92 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 6,689 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My only complaint is that I ordered 2 x Christmas hampers to be delivered on 14/12/21 One was delivered to Melbourne 28/11/21 the other to Perth 3/12/21. I realise AusPost is a bit all over the place but there's not much point in requesting a date if delivery is adrift by 2+ weeks. Delivery times need looking at. Having said that the contents were good quality. Would I use them again probably not.”

Posted 2 years ago

Thank you for taking the time to provide us with your feedback. We are so sorry to hear your hamper arrived later than expected, but we are so pleased to hear the hampers and goodies inside were enjoyed! See you soon :) GB team

Posted 2 years ago

“Delivery was a week too early.”

Posted 2 years ago

Thank you for your feedback. We are so sorry your hamper arrived slightly earlier then expected, but we hope it was still enjoyed :) Thank you, GB Team

Posted 2 years ago

“Great selection, a little late on delivery.”

Posted 2 years ago

Thank you for your feedback! We apologies for the slightly late delivery but pleased the hamper was enjoyed! See you soon :) GB Team

Posted 2 years ago

“Very happy with the hamper and the recipient loved it. The only negative was I was told I would be notified when delivery took place and I wasn't notified.”

Posted 2 years ago

“I’ve used this company several times over the past few years having family in Australia and have been very pleased with the products snd the service. There is a good selection of gifts to suit all ages and the prices are reasonable. Slightly disappointed on this particular occasion that the hamper was delivered a day later than requested.”

Posted 2 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly late, but we are pleased to hear they still enjoyed the hamper! Hope to see you soon, GB Team

Posted 2 years ago

“Quick delivery thanks”

Posted 2 years ago

Thank you for your feedback! See you soon :) GB team

Posted 2 years ago

“Smooth ordering process - customer friendly. Delivery expensive, but fast.”

Posted 2 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 2 years ago

“Great quality products and wide range of options. Very easy and convenient to arrange. Delivery was on time. Only drawback is that the gift box was delivered without the card message card and recipient was unsure of sender.”

Posted 2 years ago

Thank you for your feedback, it means so much to us! We are sorry to hear your hamper was packed without the gift card and we will pass this feedback onto the appropriate team, we hope the hamper was enjoyed and to see you soon! GB Team :)

Posted 2 years ago

“The gourmet baskets were a great gift idea, and the people who received the baskets loved them”

Posted 2 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 2 years ago

“Took some time to be delivered from the date I actually booked it in to the time it was supposed to be dropped off at door but I do understand postal deliveries are busy at this time. Other wise quite happy”

Posted 2 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the delivery service, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 2 years ago

“Ordered white wine because recipients prefer white but received red! I realise that substitutions can be made but I should have stipulated white only should that occur!!!”

Posted 2 years ago

Hi Roberta, Thank you for reaching out to us. Please know we have messaged you directly, regarding your order/review. Thank you, GB team

Posted 2 years ago

“Perfect… arrived earlier than expected and was wrapped lovely.”

Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 2 years ago

“Great service/ selection of items. Delivery was on time...fantastic”

Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 2 years ago

“I loved the bucket of sweets and also the amazing Whiskey Decanter. It was delivered very quickly and the lady I spoke with was very pleasant. The only thing I wasn’t happy about was the whisky glasses. I asked for the best glasses and I paid $60 for them. They looked very flimsy. I had to go to Myer to purchase better glasses.”

Posted 2 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 2 years ago

“My friend loved the basket. I totally recommend GB & will reuse in future. Gave it 4 stars as delivery was late & not the day I chose.”

Posted 2 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 2 years ago

“experience of ordering was easy, would benefit if tracking included delivery to the person, not delivery depot.”

Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 2 years ago

“Great quality of products and delivered to schedule.”

Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 2 years ago

“Very good quality products”

Posted 2 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 2 years ago

“My Friend was very pleased with the product, and was able to celebrate Gin & Tonic Day on the correct day. Thank-you.”

Posted 2 years ago

“The basket was received well. The recipient was very happy with the surprise, as well as with the contents of the basket.”

Posted 2 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 2 years ago

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Gourmet Basket is rated 4.6 based on 6,689 reviews