Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,199 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gift & presentation were great but the wrong card was included in the box. Had someone else’s name on it.”

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Posted 3 years ago

“very happy thanks”

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Posted 3 years ago

“A little disappointed that delivered a week before requested date. Didn’t have a chance to arrange for someone to be home. Hence left outside most of the day”

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Posted 3 years ago

“Recipient will not be given hamper til Christmas Day”

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Posted 3 years ago

“Personally, the items received and purchased from Gourmet Basket have been fantastic and I appreciate the stylish package and the quality of contents. However on this occasion, the recipient noted that the delivery arrived with damaged items. Olive oil bottle and other condiments broken and leaked through the box.”

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Posted 3 years ago

“Arrived a week too early. Sent as a gift which the whole family will enjoy.”

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Posted 3 years ago

“Ease with online purchasing.Great products.Only thing is i didnt recieve an sms stating basket had been delivered.”

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Posted 3 years ago

“The ease of building the hamper and the variety on offer was great. The only disappointing thing was on the delivery side. The hamper which was a gift to an interstate recipient was left on the road verge and delivered to the next door neighbour.”

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Posted 3 years ago

“I selected delivery for the 13th and it arrived on the 8th. However, the goods were great.”

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Posted 3 years ago

“Very expensive but tasty. Website is very difficult to use in mobile and also desktop as well. Was not an easy experience.”

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Posted 3 years ago

“The service was excellent and when I had trouble ordering on the website, the company was very helpful. but I was trying to buy hampers as a guest, and as I had a profile on their database, this seemed impossible. My clients seemed were happy with their gifts.”

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Posted 3 years ago

“Gift Basket was 'New Home Congrats' with added extras. Beautiful products that were well received. Timing of delivery was a day late however.”

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Posted 3 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly later, but we are thrilled to hear it was enjoyed!! See you soon :)

Posted 3 years ago

“My only complaint is that I ordered 2 x Christmas hampers to be delivered on 14/12/21 One was delivered to Melbourne 28/11/21 the other to Perth 3/12/21. I realise AusPost is a bit all over the place but there's not much point in requesting a date if delivery is adrift by 2+ weeks. Delivery times need looking at. Having said that the contents were good quality. Would I use them again probably not.”

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Posted 3 years ago

Thank you for taking the time to provide us with your feedback. We are so sorry to hear your hamper arrived later than expected, but we are so pleased to hear the hampers and goodies inside were enjoyed! See you soon :) GB team

Posted 3 years ago

“Delivery was a week too early.”

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Posted 3 years ago

Thank you for your feedback. We are so sorry your hamper arrived slightly earlier then expected, but we hope it was still enjoyed :) Thank you, GB Team

Posted 3 years ago

“Great selection, a little late on delivery.”

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Posted 3 years ago

Thank you for your feedback! We apologies for the slightly late delivery but pleased the hamper was enjoyed! See you soon :) GB Team

Posted 3 years ago

“Very happy with the hamper and the recipient loved it. The only negative was I was told I would be notified when delivery took place and I wasn't notified.”

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Posted 3 years ago

“I’ve used this company several times over the past few years having family in Australia and have been very pleased with the products snd the service. There is a good selection of gifts to suit all ages and the prices are reasonable. Slightly disappointed on this particular occasion that the hamper was delivered a day later than requested.”

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Posted 3 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly late, but we are pleased to hear they still enjoyed the hamper! Hope to see you soon, GB Team

Posted 3 years ago

“Quick delivery thanks”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Smooth ordering process - customer friendly. Delivery expensive, but fast.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Great quality products and wide range of options. Very easy and convenient to arrange. Delivery was on time. Only drawback is that the gift box was delivered without the card message card and recipient was unsure of sender.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! We are sorry to hear your hamper was packed without the gift card and we will pass this feedback onto the appropriate team, we hope the hamper was enjoyed and to see you soon! GB Team :)

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,199 reviews