Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the selection of goodies you have, your timely delivery and the beautiful presentation of hamper. You definitely made my friend happy with your delivery.”

Helpful Report

Posted 3 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“some baskets are overpriced for the value or amount of items included.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper, but we hope it was still enjoyed. Thank you, GB Team

Posted 3 years ago

“The contents were fine but the whole thing was delivered in a cooler bag. There was no basket as listed in the write up.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“The contents were great, and not GB’s fault likely but the wooden beer caddy was broken in 4 places. Likely dropped by couriers.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper/delivery service, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“My daughter loved it , it arrived on time.”

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Posted 3 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Well presented”

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Posted 3 years ago

Hi Marianne, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“It's a lovely service to offer. Since the plandemic kept me from being able to celebrate my son's 21st birthday, I sent him a gourmet basket. It arrived the day after his birthday. I found it somewhat overpriced and my son felt that the beers included could have been less run of the mill. "gourmet" implies special and niche, but the beers were among the most common brands.”

Helpful Report

Posted 3 years ago

Hi Vitchy, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper/delivery service, but we hope the hamper was still enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“Came in time but one bottle was broken but conveniently replaced.”

Helpful Report

Posted 3 years ago

Hi There, Thank you so much for your feedback, it means so much to us! We are sorry to hear about the breakage, but glad it was easily resolved See you soon :) GB Team

Posted 3 years ago

“The recipient was very pleased with the appearance of the basket and its contents. She thought there was a lot of wasted space within the basket however. And I was unhappy that the gift did not arrive, as requested, on her birthday.”

Helpful Report

Posted 3 years ago

Hi Christine, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper/delivery service, but we are thrilled they enjoyed the hamper. Thank you, GB Team

Posted 3 years ago

“I ordered a white wine, a red wine was delivered so i didn't love that, but the service was fine.”

Helpful Report

Posted 3 years ago

Hi Paula, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper but we hoped they enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“ICU staff at sunshiine coast were very happy with the gift basket”

Helpful Report

Posted 3 years ago

Hi Josef, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“very pleasant on the phone and accurate with information.”

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Posted 3 years ago

Hi Louis, Thank you so much for your feedback! See you soon :) GB Team

Posted 3 years ago

“This is such a lovely idea, thought all the additional choices were excellent and the pricing on the Hampers was very good. Have already recommended to several people”

Helpful Report

Posted 3 years ago

Hi Coral, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Delivery instructions were not adhered to. Not happy”

Helpful Report

Posted 3 years ago

Hi Rob, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the delivery service, but we hope they enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“Only feedback I would have is one of the extra items I added to the basket was swapped out for a different product without letting me know. I ordered fig and orange chocolate but instead my friend received Pana golden comb. Otherwise, she love her hamper.”

Helpful Report

Posted 3 years ago

Hi Susan, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the swap out of items within your hamper, but we are thrilled they enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“Hi, Unfortunately two glasses were broken when it was delivered to my friend for his birthday. He has tried to contact you to see if something can be done and he has had no response from you. Could you please let me know what I could do to help so he can get the two glasses replaced please? Thank you.”

Helpful Report

Posted 3 years ago

Hi Vera, Thank you for your feedback. Please know we have reached out to you separately, regarding your order/review. Thank you, GB Team

Posted 3 years ago

“Fast reliable service even though it was said delivery may be delayed. Would use again.”

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Posted 3 years ago

Hi Lynette, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“The content and timing of delivery as well as communication was great. Unfortunately the card was incorrect and did not have the message I had sent. The recipient called me as my number was attached and that's how she knew the gift was from me. It took a little of the magic away as she initially thought it was sent to the wrong person.”

Helpful Report

Posted 3 years ago

Hi Adriana, Thank you for your feedback. We are sorry to hear there was an error within your gift card! But we are thrilled they still enjoyed the hamper :) Thank you, GB Team

Posted 3 years ago

“excellent basket the recipient was over the moon on receiving it”

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Posted 3 years ago

“A bit pricey but delivered on time. Thank you”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews