Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,229 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipients were very happy with their hamper The only complaint I have is that I asked that it be delivered on 1st April yet it was delivered the previous day 31 March”

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Posted 4 years ago

Hi Nacy, Thank you so much for your feedback. We are sorry to hear the hamper arrived earlier then the preferred delivery date, but we are so happy they loved the hamper! We hope to see you again :) GB Team

Posted 4 years ago

“Fabulous assistance from Natasha in customer service dept to my call.”

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Posted 4 years ago

Hi Kathryn, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Wonderful service and our colleague just loved it! Thank you so much”

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Posted 4 years ago

Hi There, We are so pleased they loved it!! See you soon :) GB Team

Posted 4 years ago

“Absolutely beautiful Hampers! The experience was so simple and the selection & quality was amazing. My friend was surprised and during the saddest time of her life, this gift made her smile. I will definitely be using Gourmet Basket again in the future. Thank you for providing such a wonderful service!”

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Posted 4 years ago

Hi Susan, Thank you so much for your feedback, it means so much to us! We are so please she loved the hamper and it made her smile! See you soon :) GB Team

Posted 4 years ago

“Great service all round.Delivery on time so all good.”

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Posted 4 years ago

Hi Lee, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“I have ordered gourmet baskets a few times and have been satisfied with the high professional customer service and the quality, freshness and well boxed and display of products I have ordered. The delivery date has been satisfactory and on time.”

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Posted 4 years ago

Hi Josie, Thank you so much for your feedback, it means so much to us. We are so pleased to hear you enjoy our services!! See you soon :) GB Team

Posted 4 years ago

“I have ordered through Gourmet Basket a few times. My family have loved their baskets 😍 will continue to use & highly recommend!!”

Gourmet Basket 5 star review on 5th April 2021

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Posted 4 years ago

Hi Necia, Thank you so much for your feedback and providing a photo! We are so pleased they loved it and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“Was received with thanks- beautifully presented”

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Posted 4 years ago

Hi Paula, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“As it was a gift, all I know is my god-daughter said it was 'wonderful'!”

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Posted 4 years ago

Hi Steph, We are so very pleased she loved it and thought it was wonderful!!! See you soon :) GB Team

Posted 4 years ago

“This is the second time I have used your service. Both times myself and the recipient were absolutely delighted with the basket. The quality is superb. Delivery was excellent. Shall definitely be using you again.”

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Posted 4 years ago

Hi Peta, Thank you so much for your feedback! So are so pleased to hear you have enjoyable experiences with us and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“The family I send this gift to really enjoyed it and thought it was a lovely present”

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Posted 4 years ago

Hi Joanne, We are so very pleased they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“As good as last year. Every recipient very happy. Delivery right on time. Thanks”

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Posted 4 years ago

Hi Debi, We are so very pleased to hear they loved it!! See you soon :) GB Team

Posted 4 years ago

“Our client was delighted and said it was the best hamper he has ever received. Great choice and quick delivery.”

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Posted 4 years ago

Hi Susane, That is so wonderful to hear!! Thank you so much for your feedback and we are so pleased he loved it :) See you soon :) GB Team

Posted 4 years ago

“Ordered an Easter treat online from NZ for our Granddaughter in Melbourne. Delivery arrived on designated time and Easter treat (Easter fun bag), was as per your website and we had a very happy and delighted Granddaughter Thank you and would recommend gourmet basket to anyone wishing to use your services”

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Posted 4 years ago

Hi Alister, Thank you so much for your feedback and we are so pleased she loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“The basket arrived when requested and the recipients were delighted. Excellent service, thank you.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback!! See you soon :)

Posted 4 years ago

“Great products service and efficient.thank you”

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Posted 4 years ago

Hi There, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“After sending a range of Gourmet Baskets, friends have asked me to forward the contact information so they can use your service themselves.”

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Posted 4 years ago

Hi There, Thank you so much for feedback, that is so wonderful to hear! We are pleased your and the recipients enjoy our services. See you soon :) GB Team

Posted 4 years ago

“Granddaughters delighted with gift.”

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Posted 4 years ago

Hi Jannette, Thank you so much for your feedback, we are so pleased she loved it! See you soon :) GB Team

Posted 4 years ago

“Excellent service with lots of wonderful goodies in the Easter basket.”

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Posted 4 years ago

Hi Roise, Thank you so much for your feedback! We are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Just lovely”

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Posted 4 years ago

Hi Alison, Thank you for much for your feedback & photo!! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,229 reviews