Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and beautifully presented.”

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Posted 2 years ago

“The basket arrived on time, beautifully presented ( I opened it to check).”

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Posted 2 years ago

“I have used Gourmet Basket many times over the last few years. They are extremely reliable with excellent communication. If there have ever been any issues with delivery (which is rare and only ever due to unforeseen and unavoidable circumstances) I have been able to contact someone via email and have even received phone calls to keep me updated with any progress reports regarding delivery. The quality of the products is also top-notch. Will continue to use them going forward.”

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Posted 2 years ago

“Very helpful customer service. It’s rare these days to get such personalised service but these guys are great. Plus the receiver always loves their basket”

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Posted 2 years ago

“Fast, efficient and delicious!”

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Posted 2 years ago

“The gift was delivered on time and my friend was thrilled with the hamper contents.”

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Posted 2 years ago

“Fast, professional and beautiful product packaging.”

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Posted 2 years ago

“Good product delivered promptly. Well received.”

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Posted 2 years ago

“The basket was lovely and was delivered on time. The recipient absolutely loved it.”

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Posted 2 years ago

“Beautiful presentation, quick delivery Our customer loved this basket”

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Posted 2 years ago

“Great service. Great product delivered at the requested time.”

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Posted 2 years ago

“Ordered Thursday afternoon and it arrived Friday morning. The gift was for our manager who had just lost her mother and our team wanted to show her some love. She loved the gift and all the goodies, she said it made her cry.”

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Posted 2 years ago

“Recipient loved her gift basket.”

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Posted 2 years ago

“This was sent as a get well present. It was very well received . The website was very user friendly . The customer service was excellent. There was a delay in my delivery and I was contacted by phone to assure me that the problem was resolved . I would recommend Gourmet Basket .”

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Posted 2 years ago

“Best of the best! Perfect and fast to deliver”

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Posted 2 years ago

“This was a gift for my daughter-in-law's 40th birthday. She loved it!”

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Posted 2 years ago

“As beautiful as ever. I love sending people your gifts. Brings so much joy into people's lives. Thank you”

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Posted 2 years ago

“Hi guys, You actually did a great job 👏 The box was there on time and my fiance loved the fudge and everything else. I have already recommended you to my friends.”

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Posted 2 years ago

“Worked as I’d hoped, having ordered from the U.K. for delivery to my mum on the Gold Coast. Great packaging, arrived on time. Fantastic gift.”

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Posted 2 years ago

“Very Prompt delivery and good customer service on the phone.”

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Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews