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Gourmet Basket Reviews

4.6 Rating 7,453 Reviews
91 %
of reviewers recommend Gourmet Basket
4.6
Based on 7,453 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat

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Gourmet Basket 5 star review on 3rd November 2025
Ashley Matthews Wray
Gourmet Basket 5 star review on 27th May 2025
Shelley Cosford
Gourmet Basket 5 star review on 27th May 2025
Shelley Cosford
Gourmet Basket 5 star review on 27th May 2025
Shelley Cosford
Gourmet Basket 5 star review on 27th May 2025
Natalie Wallace
Gourmet Basket 5 star review on 27th May 2025
Anonymous
Gourmet Basket 5 star review on 28th April 2025
Jennifer Williams
133
Anonymous
Anonymous  // 01/01/2019
“I sent this to my daughter and her husband in Canberra. It arrived on time, well packaged and they loved it.”
Helpful Report
Posted 3 years ago
“I incorrectly duplicated the order. The customer service people were quick to contact me and confirm my error and told me they would arrange a refund for the duplicated order. All good so far . . . still waiting for the refund!”
Helpful Report
Posted 3 years ago
“Many thanks my family were delighted with the beautiful gift set.”
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Posted 3 years ago
“Our client was over joyed with their gift. Very happy with the order process and speed of delivery at such busy time of year!!”
Helpful Report
Posted 3 years ago
“I asked for the hamper to be delivered on the 22nd December to Townsville, QLD. I have tracked the hamper and it left Brisbane on the 22nd, went to Sydney??? God knows why? And there it still is! It’s the 23rd dec and still not delivered. You would think someone in logistics would use their brain and send the hamper a few days before the due date so it arrived on time not on the delivery date. And as for why it went backward to Sydney?? I’m left disappointed as this was a Christmas present and obliviously now it’s not”
Helpful Report
Posted 3 years ago
“Ordering a hamper from a company 12,000 miles away was quite daunting, not knowing the company or the quality of the contents. My stepdaughter rang me to say it had been delivered and she and her partner were delighted with it. They plan to spend Christmas Day on the beach eating and drinking the contents of the hamper. Fantastic company, quality and service.”
Gourmet Basket 5 star review on 23rd December 2022 Gourmet Basket 5 star review on 23rd December 2022
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Posted 3 years ago
“Excellent service, always deliver on time and always great products to choose from. Have always loved giving and receiving gourmet baskets.”
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Posted 3 years ago
“Presentation and delivery was good.”
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Posted 3 years ago
“Really great presentation. They loved everything in the basket”
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Posted 3 years ago
“The basket arrived in time, beautifully presented with an assortment of yummy goodies. And wine! 🍷 🎁”
Gourmet Basket 5 star review on 23rd December 2022
Helpful Report
Posted 3 years ago
“The recipients did not know the present was from me even though a gift card was to be included”
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Posted 3 years ago
“Easy to order - no stockout - delivered on time”
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Posted 3 years ago
“Arrived on time and the recipient was thrilled with her goodies.”
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Posted 3 years ago
“The selection was very good! The only problem was they delivered a day early (before the date requested) so the gift arrived a day before the birthday not on her birthday unfortunately. Otherwise fine.”
Helpful Report
Posted 3 years ago
“Quick delivery Lovely basket for my sister”
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Posted 3 years ago
“Very quick delivery”
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Posted 3 years ago
“Easy to order and delivered on time. Colleague was very happy with the selection and quality of the hamper”
Helpful Report
Posted 3 years ago
“Delighted with the service! I thought it might be too late to get my gift delivered before Christmas but Gourmet Basket came through! Easy to order, delivered on time and my daughter was delighted. Thank you!”
Helpful Report
Posted 3 years ago
“Great service and great options to choose from”
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Posted 3 years ago
“Excellent customer service from the operators to the tracking and delivery.”
Helpful Report
Posted 3 years ago
Gourmet Basket is rated 4.6 based on 7,453 reviews