Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,121 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

Gourmet Basket 5 star review on 26th April 2025

Jennifer Wills

Gourmet Basket 5 star review on 23rd November 2024

Gail Ward

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service”

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Posted 8 months ago

Thank you for your feedback! We are so glad you enjoyed your experience with Gourmet Basket Many Thanks GB Team

Posted 8 months ago

“Delivered as requested, thank you”

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Posted 8 months ago

Hi June, Thank you for your feedback, it means so much to us! We are so glad you enjoyed your experience with us at Gourmet Basket Many Thanks GB Team

Posted 8 months ago

“Beautiful Gifts, Good Value & Great Servive with a prompt delivery.”

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Posted 8 months ago

Hi Natalie, Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your experience with us From the Gourmet Basket Team

Posted 8 months ago

“A huge thank you to Kara! Her support and help in ordering was outstanding and very much appreciated. It was so nice after using the online chat, to then actually receive an email and then after becoming very ‘challenged’ in placing the order, I was acknowledged and greeted by Kara, when I phoned. She efficiently answered all my questions and placed my order quickly and hassle free! Thank you again so much, Kara.”

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Posted 9 months ago

Thank you for your feedback, it means so much to us!! We are thrilled to hear you enjoyed your experience with Kara from start to finish. 🙂 We hope your recipient enjoys their hamper! Gourmet Basket Team

Posted 8 months ago

“I ordered 2 espresso martini hampers and a picnic basket very recently and today they came on the mail truck! I live in outback QLD where things do quite often not happen quickly. I ordered them last week and they arrived in Cunnamulla last Thursday afternoon by courier, too late for our twice weekly mail truck, but I had an email saying they had been delivered in Cunnamulla so it was just a matter of waiting for our next mail truck which was today. The basket box was a bit damaged and the tape had come off one side of the top of the box but the basket is undamaged and really lovely, and the espresso martini hampers are in perfect order. I saved $60 on these 3 items as they were on sale. I bought a hamper for my brother and his wife in May. She’s a gourmet cook and loved their box of goodies. What can I say except more please??”

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Posted 10 months ago

Hi Nanni, Thank you for your feedback, it means so much to us!! We are so glad to hear you enjoyed your experience with us and that the hampers are being enjoyed! 🙂 Gourmet Basket Team

Posted 10 months ago

“From the ordering process to the delivery of the hampers, the service was excellent and there was even a tool on the website to assist if you were not sure what to purchase. Our co-worker in hospital was delighted with the Coffee Break Hamper and commented that it made his day. Additionally, you will receive notifications regarding the delivery and will be able to track it. A 10% discount was offered on my first order, which was a pleasant surprise. Overall, the service was excellent. Thank you, Team GH”

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Posted 11 months ago

Hi Prisilla, Thank you for your feedback, it means so much to us! We are so glad to hear you enjoyed your experience with us and that the hamper is being enjoyed! We hope your co-worker is doing well. 🙂 From the Gourmet Basket Team

Posted 10 months ago

“Great service!”

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Posted 11 months ago

Thanks Thomas! 🙂

Posted 10 months ago

“Best packing by Sophia, and the most outstanding luxury hamper we have received & my husband has received many, over the years being the Principal at - Stone Real Estate at Narrabeen so impressed”

Gourmet Basket 5 star review on 1st May 2024

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Posted 1 year ago

“Very good service was very happy”

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Posted 1 year ago

“I recently sent a Sympathy hamper to a friend of mine and it was accidentally sent on the wrong day. I called to let them know that my friend was not home as it was the day of the funeral. I was really upset because the hamper contained the lovely cheeses. I spoke to a lovely assistant called Jessica. With in minutes of receiving my call she rectified the problem with the delivery and resent another basket. Customer serve was amazing,I could not have asked for any better. I would definitely be using this company again.”

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Posted 1 year ago

“A lovely presentation. Extremely quick and value for money. 👍”

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Posted 1 year ago

“Omigoodness! The best hamper I have ever sent! I am delighted with the quality of the hamper and I know the recipients were totally wowed! Thankyou!”

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Posted 1 year ago

“Awesome hamper! Local beers and socks for the win!”

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Posted 1 year ago

“Great value & stunning presentation”

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Posted 1 year ago

“I am so happy with this company. I gave the incorrect address and when i gave the correct one they were only too happy to re deliver at no extra charge.. The product is perfect for what i wanted. The delivery driver and the company representative on the phone were so helpful. Thank you”

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Posted 1 year ago

“We sent this Luxury Pamper Hamper to my Husbands Mum (70+) in New Zealand (had to forward it to NZ), we added a candle and other hand wash, she loved everything and commented on how, light, soft & warm the robe was. She is looking forward to the cooler nights in New Zealand.”

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Posted 1 year ago

“My good friend is going overseas and I wanted to get them a gift before they left. A very very early Christmas present. The basket actually arrived a little early and was really nicely presented. Thanks so much for your great service.”

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Posted 1 year ago

“Really happy with this gift hamper, it had a lovely mix of items.”

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Posted 1 year ago

“Outstanding service and quality. The recipient loved their delivery. Cannot rate Gourmet Basket more highly a true 5* experieince”

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Posted 1 year ago

“I am pleased to express my satisfaction with this outstanding product. It has left quite an impression on me! The expedited delivery, complete with tracking, ensured that I received it in a timely manner. The exceptional quality of the champagne and the assortment of chocolates in the mix box are worth noting. I am so impressed that I feel compelled to send a gesture of appreciation in the form of a gift. Without hesitation, I highly endorse this product to others.”

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Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,121 reviews