Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,277 Reviews

46 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.8

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great experience! Everything was above and beyond! The service , staff and the transport to and from the airport was super fast! Will differently use Green Motion again.Thank you,Al”

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Posted 3 years ago

“The service was very professional.”

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Posted 3 years ago

“Great service and car!”

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Posted 3 years ago

“Liverpool City Centre pick up. New car, easy to deal with staff. Quick check over and was told to take a video. On return 3 weeks later, same member of staff done a good inspection, he was very happy with the way they car was returned washed and clean they same way as I had taken it. Then he offered me a lift to the train or bus station. Fantastic customer service.”

Green Motion 5 star review on 6th May 2022

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Posted 3 years ago

“customer service very well”

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Posted 3 years ago

“Excellent customer service and reasonable price”

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Posted 3 years ago

“The experience was excellent, with a very helpful staff, and an excellent and clean car. And the roads are good generally in Bulgaria. We texted them to alert them of our return, and everything was very smooth. They gave us a ride to our terminal at the airport.”

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Posted 3 years ago

“Guter und schneller Service”

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Posted 3 years ago

“After not the greatest of flights, the last thing you want is for the car hire to be a difficult process. So when we hired from Green motion and got a great service it made up for the bad flight. There was no hold up in picking up or dropping off the car. The staff at the desk were really chatty and helpful and even suggested a reroute for our journey up North to miss the heavy traffic. The car in itself was what we were expecting, no-frills and economical winner!!. Would highly recommend the team.”

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Posted 3 years ago

“Everything good apart from problems with cards when paying deposit - tried 4-5 cards that didn’t work, until the last one worked. All were functioning debit cards.”

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Posted 3 years ago

“Person who I dealt with was very professional, friendly and helpful”

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Posted 3 years ago

“Friendly staff very helpful”

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Posted 3 years ago

“The Car was economical and easy to drive. Check in was straight forward as was the return. I would choose to return partially full and pay for fuel based on the gauge next time rather than filling at closest station.”

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Posted 3 years ago

“Simple online booking for Glasgow airport, prompt pickup and turnaround with paperwork, clear explanation of options by Piotr, a chatty, friendly staffer. Clean, almost new car. Easy return, quick transfer also by Piotr. Will use again”

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Posted 3 years ago

“Pleased with veh. I uploaded all the docs but question why as she wanted them all again and scanned a couple of them. As usual with hire car no instruction manual. Why companies do not provide a sheet with basics on using veh. Very pleased on return very professional member of staff”

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Posted 3 years ago

“The owner was extremely helpful. He went above and beyond to help us find somewhere to eat and even helped us get a discount based on his relationship with the restaurant. Great guy, great pricing and great service.”

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Posted 3 years ago

“Excellent!!!”

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Posted 3 years ago

“Prompt collection & return Great car Helpful & friendly staff”

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Posted 3 years ago

“Great help Down to earth straight up and to the point staff just how things should be No messing Very punctual reliable great cars All round excellent experience”

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Posted 3 years ago

“Customer service was good. Person at the desk from the car rental went smoothly. Return was easy with the key drop-off box. Cars were clean and brandnew. Good experience.”

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Posted 3 years ago

Green Motion is rated 2.8 based on 1,277 reviews