Green Motion Reviews

Name: Green Motion
Rating: 2.35

2.4 Rating 830 Reviews

35 %

of reviewers recommend Green Motion

Company Reviews

Questions

Metrics

2.4

Based on 830 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 1 star review on 21st March 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with pick up and drop off. Staff was so great and friendly.”

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Posted 1 year ago

“Swift pick up at Liverpool Airport, quick doc check and handed keys to new Kia Sportage. Perfect for my needs of getting 4 fat blokes to Lake District.”

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Posted 1 year ago

“Hired from heathrow for 20 days from 17th sept.Had no issues whatsoever. Staff were polite and efficient both at pick-up and drop off. Vehicle was clean and low mileage. Everything was clearly explained on the website”

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Posted 1 year ago

“I received great service The staff at the Gatwick branch were friendly, efficient and professional Of course there is an element of up selling once you arrive But other than that , overall, the service I received was excellent in regards to the amount I paid I feel that they are working towards eliminating those issues and poor reviews that had been highlighted on social media regarding their previous, negative, practices that was adopted by the company in the past”

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Posted 1 year ago

“So far so good”

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Posted 1 year ago

“I just used this company at Stansted Airport. Great car, great service. I payed the premium price for fully comprehensive package so zero excess. Not one problem. It seems to me most people take out the cheapest package, damage the car and complain. I will be using Green Motion again in a few weeks. So let’s see if I get the same great service. Hint, don’t be tight, always pay a little extra at any rental car company to save on future costs due to damage.”

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Posted 1 year ago

“I AM DEALING WITH GREEMOTION SINCE 2017 , THEY ARE ONE OF THE TOP 5 I LIKE TO RENT CAR FROM”

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Posted 1 year ago

“everything excellent, the car clean without bad odors, the attention in the office very good 100% recommended”

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Posted 1 year ago

“good service and staff were friendly”

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Posted 1 year ago

“good service and staff were friendly”

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Posted 1 year ago

“Nice and alert personal in the servicedesk.”

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Posted 1 year ago

“Very good, car was ready before the time, papers were already there, very, very good service, and also very good car, deposit returned very quick”

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Posted 1 year ago

“Very pleasant people , very reliable car.”

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Posted 1 year ago

“nice people non hassle service”

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Posted 1 year ago

“Very professional service”

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Posted 1 year ago

“Sehr freundliches Team. Alles reibungslos abgelaufen.”

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Posted 1 year ago

“Linda was super helpful with pickup and the return was just as easy”

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Posted 1 year ago

“Highly recommended”

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Posted 1 year ago

“Great service, price, delivery, returns no problem”

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Posted 1 year ago

“Green Motion is one of best companies in the car rent services. It was a pleasure for me to deal with them, very professional staff with very quick and easy process for both front office and drop in. Car was clean and very well maintained; refund of the deposit was quick released. I'll take the chance one more time with Green Motion and I do recommend them. Many thanks to all the team.”

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Posted 1 year ago

Green Motion is rated 2.4 based on 830 reviews