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Green Motion Reviews

2.4 Rating 830 Reviews

35 %

of reviewers recommend Green Motion

Company Reviews

2.4

Based on 830 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 1 star review on 21st March 2024

Green Motion 1 star review on 23rd December 2023

Green Motion 1 star review on 24th October 2023

Green Motion 1 star review on 18th March 2023

Green Motion 1 star review on 17th February 2023

Green Motion 1 star review on 19th November 2022

Learned The Hard Way

Green Motion 1 star review on 19th November 2022

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price of the car was great and the staff were friendly. I loved the ability to make a carbon offset contribution (one of my main reasons for using you); however would have liked to be able to make a larger payment for this so would suggest a range of offset payments.”

Posted 1 year ago

“Best costumer service”

Posted 1 year ago

“I collected a clean, very low mileage car exactly as expected and both pick-up plus drop-off were easy, efficient and speedy. My car was only a tiny Fiat 500 but that's what I booked. What I did appreciate was polite, respectful and friendly staff. Additionally, as the hire depot is remote from the airport, I appreciated a rapid bus that dropped me off right at the entrance doors to LTN airport, very late-for-check-in friendly! I'm sure I shall be using you again.”

Posted 1 year ago

“efficient, van was new and very clean, price was great and as advertised.”

Posted 1 year ago

“friendly staff at the holiday inn leicester branch. good price. definitely use them again”

Posted 1 year ago

“Fast pick up rental service, upgraded car, helpful people at the counter, good rental prize. That was my first experience with this company and I’m very satisfied with their service.”

Posted 1 year ago

“Great service”

Posted 1 year ago

“very professional employees, quick and easy car rental. It is very easy to return the car. I recommend this company.”

Posted 1 year ago

“Staff friendly patient , was busy but pick up and drop off seamless just make sure you have credit card to pay”

Posted 1 year ago

“It was quick to get the car and it was driven to us. The price was good and the car was good, so everything was good. Thank You”

Posted 1 year ago

“Shame some of the GreenMotion offices have earned such poor reviews. My experience in Bristol was excellent – thoroughly professional service, acceptance of my third-party insurance (bought online while I was booking the car), sensible advice on their own insurance (but no pressure), excellent near-new car, rapid and professional post-processing of the booking. I would certainly use the Bristol office again!”

Posted 1 year ago

“Great service and friendly helpful lads”

Posted 1 year ago

“Alles bestens und korrekt. Beim nächsten Mal wieder 👍”

Posted 1 year ago

“Easy website to navigate through and convenient pick-up location.”

Posted 1 year ago

“Pleasant and helpful staff. Pick-up and return achieved promptly. The car was exactly as expected and overall renting from Green Motion was a good experience.”

Posted 1 year ago

“Quick check-in, quick check-out, good car, friendly staff.”

Posted 1 year ago

“Green Motion is normally my choice based on price. Even though prices have risen due to car shortages I still got a good deal and the site manager at LHR couldn’t have been more helpful when my flight was delayed”

Posted 1 year ago

“Everything fine!”

Posted 1 year ago

“Excellent service at pickup (and return).”

Posted 1 year ago

“Great price for a 10 day rental from Thesolonika. Minibus waiting at airport to take us to rental office 5 mins away Car very clean Return also very straightforward Only complaint was an extra charge of 25 euros because we collected after 9.00pm. Had not been made aware of this prior to arrival”

Posted 1 year ago

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Green Motion is rated 2.4 based on 830 reviews