Groupon Reviews

2.0 Rating 1,138 Reviews
23 %
of reviewers recommend Groupon
2.0
Based on 1,138 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Tell us how Groupon made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Groupon 1 star review on 21st November 2023
Mike H.
Groupon 1 star review on 11th May 2023
Kim T
Groupon 1 star review on 9th May 2023
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
32
Anonymous
Anonymous  // 01/01/2019
easy website amazing backup from help staff products good value . love them
Helpful Report
Posted 5 years ago
Always great deals on Groupon. Easy to use app.
Helpful Report
Posted 5 years ago
super articles livré rapidement,
Helpful Report
Posted 5 years ago
I've only had great experiences with Groupon. My latest purchase was a mattress & I'm a very happy bunny. I read so many bad reviews I almost didn't order one. I read the fine print in all the ads and realised most state the supplier so I googled each supplier to look at their reviews. Aspire furniture only had GREAT reviews so I ordered one off Groupon by that supplier. 7-10 working days for delivery, mine came in 5 working days. Mattress was vac packed & rolled & looked a bit scary once opened however we read to leave mattress for 12-24 hours to get to it's proper size & we waited the full 24 hours. It's great & we've been sleeping on it for the last week & I'm so glad I wasnt put off by the negative reviews.
Helpful Report
Posted 5 years ago
Extremely good service , Order online piece of luggage and receive exactly what I'm ordered for very low price. definitely will use that service again.
Helpful Report
Posted 5 years ago
Vitality Holistic Massage and Spa in East Islip NYwas wonderful!! Had a couples massage and it was a great experience. I would definitely return again .
Helpful Report
Posted 5 years ago
Fast delivery
Helpful Report
Posted 5 years ago
Product as described and good value and quick delivery
Helpful Report
Posted 5 years ago
My package was delivered packed nice and neat thanks
Helpful Report
Posted 5 years ago
all items ordered arrived quickly with no fuss or hassle,,,,,,pleased..........
Helpful Report
Posted 5 years ago
We recently ordered 2 items from Groupon, for Christmas, and had information on delivery dates within a few days of ordering, and the items came one within 4 days, the other was 5 days. All very acceptable as it was the weekend that we ordered them, so very good. Have checked the items, and happy and pleased with the great service.
Helpful Report
Posted 5 years ago
Each order through Groupon has been very easy. I'm going to start using Groupon more often!
Helpful Report
Posted 5 years ago
great prices!
Helpful Report
Posted 5 years ago
Click and delivered.❤
Helpful Report
Posted 5 years ago
They are very quick at getting orders out and everything they sell is in quality condition and great value and quality many thanks
Helpful Report
Posted 5 years ago
Great products and quick delivery.
Helpful Report
Posted 5 years ago
great prices, fast delivery!
Helpful Report
Posted 5 years ago
Easy app to navigate
Helpful Report
Posted 5 years ago
All the products and the services that I have purchased from Groupon have always been on a very high standard.
Helpful Report
Posted 5 years ago
I inadvertently ordered the wrong item, this problem was quickly rectified after contacting customer services. Would definitely recommend.
Helpful Report
Posted 5 years ago
Groupon is rated 2.0 based on 1,138 reviews