GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,736 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The prices are good as long as you have a discount code. Staff are knowledgeable and can help you if you a struggling to find a part”

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Posted 8 years ago

“Very happy with the service I have received on numerous occasions. Will continue to use GSF and loving the online offers....thanks.”

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Posted 8 years ago

“Quick online purchase. Good location of collection point. Reasonable prices.”

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Posted 8 years ago

“the parts came very quickly and were in good condition”

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Posted 8 years ago

“I needed parts, they had them, i bought them. Fairly straightforward, but now I'm getting bombarded with emails! Stop”

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Posted 8 years ago

“Items were as described. I notice this feedback system only asks the reviewer "Tell us how GSF car parts made you happy" but does not ask for any problems. Thats a biased review system. You lost one star there because of that. Dont tell me what to write please. The thing about the order that lost you a star was the delivery arrived in 2 parts. Thats not a problem but the box only said "1" . It did not say 1 of 2. This meant i thought items were missing. I tried using the online help but it eventually said all agents were busy. This meant i went the weekend thinking my order was not arriving. 2nd box arrived Monday. this box said 1 of 1. That is not helpful. Also the delivery note/invoice says "TERMS: STRICTLY CASH " which is wrong as i paid card. I get pulled up by the finance company for this anomaly which i dont need that grief. I dont get these issues with your "competition" with this. Please amend your biased survey question, correct the invoice terms and alter the box labeling quantity. This will then give you 5 stars from me.”

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Posted 8 years ago

“45% discount on click and collect in store.”

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Posted 8 years ago

“The shipping time was fantastic however one of the boxs came open in the parcel and because of this I can't return them as there not needed anymore”

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Posted 8 years ago

“they go the extra mile”

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Posted 8 years ago

“Easy to order, good prices and staff were helpful. Only downside was that for some reason the order hadn't been picked and had been sat in a tray for 3 hours. Not the end of the world and I did receive an apology. Will use again.”

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Posted 8 years ago

“Brake parts for my 40 year old VW delivered within two days, great price, great service.”

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Posted 8 years ago

“Popped in for an oil filter cap socket..The foreign guy who served me was useless and more concerned about the classic car outside!! He needs to go!! However the manager was excellent and got me the part i needed! Cheers”

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Posted 8 years ago

“Parts ordered where available when I needed them, no issues with collections”

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Posted 8 years ago

“Quick, efficient service”

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Posted 8 years ago

“The right part at a low price.”

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Posted 8 years ago

“Even after putting In reg number it still shows parts which are not suitable for my car and trying to work out which are correct is not easy”

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Posted 8 years ago

“Once the order was placed the purchase was easy. HOwever the web did not work well. I first phoned your north Finchely branch who were bordering on rude and told me to phone your IT support!! Sorry that is your job. I eventually phoned head office where they were helpful in helping me to negotiate your online ordering system. Thereafter OK”

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Posted 8 years ago

“Excellent choice of parts and good pricing.”

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Posted 8 years ago

“All the parts ordered were packaged together making them easy to locate and take away.”

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Posted 8 years ago

“Good product at a good price BUT Had 3 options for an ignition coil: standard, high quality or Bosch. Couldn't order the bosch online so ordered high quality for around £5 more. When I picked it up I was given the Bosch and no price reduction. Weird.”

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Posted 8 years ago

GSFCarParts.com is rated 4.5 based on 56,736 reviews