GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,255 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to navigate. Easy ordering. Home delivery perfect. Excellent battery price. Will definitely use again”

Helpful Report

Posted 5 years ago

“Good prices and the battery was delivered on time. They lost a mark because the website isn't brilliant. For example you can't leave delivery instructions.”

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Posted 5 years ago

“Website was easy to use and the click and collect service was slick. Counter service was good, so overall experience was very good. Only negative was out of two options ( OEM part or Cheaper) only the cheaper part was in stock. Will use again.”

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Posted 5 years ago

“Great service, ordered online to pick up instore,, no problems”

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Posted 5 years ago

“This was the first time I had collected an order from the branch. The replacement switch had to have its locking tabs trimmed by a 1mm for it lock into place. Otherwise ok.”

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Posted 5 years ago

“Good price for the part. Guy on desk could be a bit more cheerful though”

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Posted 5 years ago

“Part ordered on line - card debited - wrong part arrived 3 days later - Oooops Pone call to GSF, photos required of part, please return - part collected. Sorry we are completely out of stock for your part - wrong part collected. Refunded in full ! Excellent ...”

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Posted 5 years ago

“Staff were very helpful and knowledgeable . When I picked the parts up.”

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Posted 5 years ago

“The online price is not always better than the in-store price (brake calipers 10x more expensive AFTER a 60% online discount) but overall it's quite good. Worth checking the price in store anyway just in case.”

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Posted 5 years ago

“When I rang head office they told me that the parts were out of stock and there were non to be had, when I rang the local shop they got me what I wanted within hours. The moral of this story, head office might be in charge but they don't have a clue what they're doing. Moral stay with the local shop.”

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Posted 5 years ago

“I found the Wolverhampton store to be quite unhelpful. However, the Smethwick store delivered excellent customer service. I had to wait awhile for my order, due to arriving early so no worries there Thank you”

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Posted 5 years ago

“Good price for quality products”

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Posted 5 years ago

“Overall experience is good,they are a bit strange with the returns but other than that they have good prices and lots of products on stock.”

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Posted 5 years ago

“Easy and quick response good customer service experience”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Pleased with the online click and collect service. Unfortunately the car expired before I was able to collect and there did not appear to be an option to cancel the reservation.”

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Posted 5 years ago

“Attended the Ashton gate store in Bristol to collect a click and collect order. Met by friendly staff and order was collected in a very short time. Good value for the money and pleased with the quality of service”

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Posted 5 years ago

“Good price and quality product with friendly service.”

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Posted 5 years ago

“I ordered a set of ignition coils via Click & Collect. They took several days to arrive which effectively meant after Christmas. When they arrived I recognised that they were incorrect. The GSF staff checked this on the GSF site and determined that the delivered parts (2-off) had both been incorrectly numbered on the carton. He checked other depots and determined that of the 4 held in stock across the country, one other was also incorrectly labelled. The correct parts were delivered and collected. A good outcome thanks to Karl in Poole Depot, just took a bit longer than expected partly due to the holiday period.”

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Posted 5 years ago

“Great service, low prices and helpfull staff.”

Helpful Report

Posted 5 years ago

GSFCarParts.com is rated 4.5 based on 56,255 reviews