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GSFCarParts.com Reviews

4.5 Rating 58,616 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
8,975
 Metrics Info
4.5
Based on 58,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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S Mahmood
Verified Buyer
“Ordered headlamp bulbs online; was assured they were the right ones but when i collected them and went back to my car (parked in the GSF car park) and checked against the old bulb realised they were different. I walked straight back into the shop only to be told they couldn't accept returns of bulbs; I asked the staff where this policy was in writing on display or in policy documents, they were unable to show me anything but still refused to replace the bulbs with the correct ones. I had to pay again for the correct bulbs. I've shopped with GSF often in the past but in future will be buying from Europarts instead. Much better customer service and never been ripped off by Europarts. I collected the parts and returned to the shop within 3 minutes of walking out and not even having left the GSF car park just to be told that I could well have used the new bulbs within that time before trying to return them.... they were still in their packaging so clearly unused! GSF have lost another customer over this.”
Helpful Report
Posted 6 months ago
B Manock
Verified Buyer
“Love our local GSF in Otley! Helpful staff, great service and prices. Always my first stop.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Great price and service”
Helpful Report
Posted 6 months ago
M Harriss
Verified Buyer
“Ordered 3 items for a job, got the email and text that they were ready to collect. When I arrived, one item wasn’t there as it hadn’t arrived yet, despite the stock check online, the email and the text confirming it was all ready. Even with a discount, it cost me a bit extra for a more expensive part that was in stock as I needed to do the job that morning. After a previous issue with ordering for delivery, and the fact they have a very slow website, GSF is my last resort for purchasing these days”
Helpful Report
Posted 6 months ago
D Barker
Verified Buyer
“Ordered 8.30 pm, arrived following day. Fabulous service and good priced.”
Helpful Report
Posted 6 months ago
P BARCZEWSKI
Verified Buyer
“Many thanks! Perfect!”
Helpful Report
Posted 6 months ago
J Welch
Verified Buyer
“Great parts and price deals”
Helpful Report
Posted 6 months ago
J Harris
Verified Buyer
“Parts arrived quickly and at a good price.”
Helpful Report
Posted 6 months ago
J McColl
Verified Buyer
“A very friendly and professional service”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Just what I needed and very helpful staff”
Helpful Report
Posted 6 months ago
C Jones
Verified Buyer
“Price and availability ok. Wait in qeue at checkout always seems to be painful.”
Helpful Report
Posted 6 months ago
N Young
Verified Buyer
“Great service quality and price”
Helpful Report
Posted 6 months ago
A Mathison
Verified Buyer
“Quick and easy. Polite and efficient.”
Helpful Report
Posted 6 months ago
N Gibson
Verified Buyer
“Delivered on time,great quality parts,fitted as should and great price.”
Helpful Report
Posted 6 months ago
A Sayeedi
Verified Buyer
“When I bought a thing online for collecting they got ready in in 20 minutes”
Helpful Report
Posted 6 months ago
G Earl
Verified Buyer
“Friendly and helpful staff very courteous”
Helpful Report
Posted 6 months ago
S Welsh
Verified Buyer
“Good service at a reasonable price”
Helpful Report
Posted 6 months ago
P Conmy
Verified Buyer
“I do not like doing this, but... I spent some time identifying the branch that had the part and ordered for collection. When I arrived I was told that the part was not actually in stock in that branch! TBF, home delivery was immediately offered but I needed the part ASAP. Ended up going 50 miles out of my way to collect it from another branch which is not ideal. Can I urge GSF to improve their online stock information as I have seen other customers experience this on previous occasions so this is not a one-off error. Given the distance I need to travel for parts, it has made me not trust what the website is telling me.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“All good thanks.”
Helpful Report
Posted 6 months ago
M Butler
Verified Buyer
“Very good easy and straight forward”
Helpful Report
Posted 6 months ago
GSFCarParts.com is rated 4.5 based on 58,616 reviews
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